Top Tech Jobs & Startup Jobs

The Vice President/Director of Operations Analytics will drive strategic initiatives, improve collections, and enhance customer experiences using data and analytics. Responsibilities include leading teams, developing analytical strategies, and collaborating with stakeholders.

Senior leader responsible for customer management of the credit card business, building analytics and product teams, optimizing portfolio performance (credit line increases, balance build, pricing, collections), creating risk/reward frameworks, shaping multi-year strategy, supporting M&A, and communicating results to the CEO, CFO and board.

Evaluate and process auto claims against eligibility and policy, enter and maintain accurate data, perform benefit calculations and investigations, communicate with customers, and support continuous improvement and special projects.

Handle inbound calls from customers, branch staff, and vendors to process bankruptcy-related actions (notices, discharges, claims), research unidentified or misapplied payments, document accounts, and resolve inquiries using judgment and company procedures. Communicate with vendors, attorneys, banks, and internal teams.

The Senior Platform Engineer will design and implement observability systems, collaborate with teams to embed reliability and monitor performance, ensuring operational excellence and continuous improvement in production environments.

The program trains college seniors for branch-based roles, focusing on customer service, consumer lending, and professional skill development.

Work inbound and outbound with customers to resolve loan and credit card accounts, negotiate repayment plans, document account activity, and comply with FDCPA and state regulations. Communicate via phone, web chat, and text, meet individual and team goals, and collaborate with internal teams. Includes classroom and hands-on training, onsite work in London, KY.

Provide technical leadership for frontend platform architecture across web and mobile. Evolve Angular-based applications, micro-frontends, shared component libraries, observability, analytics instrumentation, and performance. Collaborate with Product, UX, Security, and DevOps to design scalable solutions, improve release processes, troubleshoot production incidents, mentor engineers, and drive frontend modernization and standards.

The Lead Engineer is responsible for technical analysis, programming, and leading projects on iSeries, focusing on COBOL and related technologies, while mentoring junior developers.

The Director of Strategic Finance will prioritize technology investments, manage financial analysis for technology spend, and drive efficiency through practices like FinOps. Key responsibilities include forecasting, aligning product and finance operations, and leading financial modeling and analysis.