Top Tech Jobs & Startup Jobs

Lead technology strategic initiatives by turning ambiguous cross-functional priorities into structured plans, building fact-based analyses and business cases, creating executive-ready recommendations, managing workstreams and project plans, coordinating stakeholders, and driving timely, high-quality delivery.

The Director of Customer Success Managers will oversee team capacity, engage with senior leaders, ensure customer success, facilitate onboarding, and lead initiatives for improvement and collaboration across teams, enhancing product adoption and customer outcomes.

This role requires technical leadership in finance engineering, focusing on architecting and implementing solutions in Workday Financials, integrations with external systems, and mentoring engineers while fostering innovation.

Develop backend applications, APIs, and integrations while ensuring scalability and stability. Collaborate in Agile teams and maintain quality code through testing.

Lead global SI partner ecosystem for Agentforce Life Sciences: define collaboration and compliance standards, enable partner certification, track partner health, enforce delivery quality, escalate compliance failures, and represent Salesforce externally through thought leadership.

Lead architecture and delivery of AgentExchange search and personalization: GenAI and multi-turn conversational search, scalable indexing, personalization/ranking, contextual discovery services, platform modernization, observability, and cross-functional collaboration while mentoring engineers and owning reliability and security for production search systems.

Serve as the single point of accountability for Signature Success Plan customers in Education. Drive adoption of Sales and Service Cloud features, monitor technical health and usage metrics, advise executives, coordinate cross-functional responses to incidents, and use AI tools to automate and monitor success activities. Manage renewals, expansion, and deliverables while aligning technical and business priorities.

Senior executive leading a Customer Success organization for enterprise Life Sciences accounts. Own portfolio health, retention, adoption, and growth; scale Signature Success frameworks; build and coach high-performing CSM teams; engage C-suite stakeholders; align cross-functionally with Sales, Product, and partners; drive metrics (NNAOV, attrition, CCR, NPS/CSAT) and operational excellence; travel regionally up to 50%.

Embed with lighthouse customers to deliver Agentforce Service Cloud productions: own architecture, integration, deployment, and production hardening; resolve product-level blockers, build agentic systems and data pipelines, contribute reusable assets to product, mentor engineers, and ship fixes into the core platform.

Manage creation and publishing of web content for product, event, and campaign pages. Collaborate with marketing, creative, and engineering teams to QA, optimize for SEO and responsiveness, build forms, and apply AI-assisted tools to streamline content production and site enhancements.