Top Tech Jobs & Startup Jobs

Serve as the single point of customer accountability for Signature deliverables, drive adoption and value realization, manage renewals and expansions, advise technical and business stakeholders, monitor technical health and risks, use AI tools for routine tasks and monitoring, and coordinate with Sales, Engineering, and Product to ensure customer success.

Lead pre- and post-sales services engagements for strategic healthcare customers, ensuring customer success, solution alignment, executive relationships, and delivery of large transformational Salesforce implementations. Act as trusted advisor, drive renewals, mentor teams, and partner with sales to scope and sell professional services.

Welcome new Spiff customers post-sale, deliver 1:1 virtual onboarding, apply consultative discovery to align product capabilities with customer objectives, design Success Paths, drive rapid adoption, and collaborate with internal stakeholders to ensure measurable business value.

The Customer Success Manager ensures high-value customers receive a strong ROI from Salesforce, addressing technical and business concerns while driving digital transformation in the public sector.

Design, build, and deploy production agentic AI solutions for public sector, nonprofit, and education customers. Own end-to-end technical components, integrate data pipelines (Salesforce Data 360, Snowflake, Databricks), craft prompts/LLM tooling, monitor agent performance, and co-deliver customer-facing projects with Deployment Strategists. Travel ~25% and deliver measurable business outcomes.

The Agentforce Success Architect drives customer success by optimizing the integration of Data Cloud with Business operations, ensuring effective use of data for AI decisions, and mentoring internal teams while managing executive relationships.

Serve as a technical partner to Account Executives to design and demo end-to-end revenue operations solutions on Salesforce Revenue Cloud (catalogs, CPQ, CLM, orders, billing). Conduct discovery in regulated industries, build reusable demo assets and industry-first use cases, leverage AI-assisted tooling for prototyping, and enable the field with technical best practices and cross-product solutions.

Lead implementations and adoption of the Qualified conversational marketing platform; define technical architecture and data models; consult with enterprise stakeholders; drive adoption through coaching and QBRs; analyze customer health to secure renewals and surface product feedback for roadmap influence.

Lead end-to-end engagements for public sector, nonprofit, and education customers to define agentic AI strategy, architect Salesforce-based solutions (Data Cloud, Agentic AI), manage deployments and adoption, coordinate delivery teams, and drive measurable value while providing product feedback.

The Product Marketing Sr Lead will shape the content strategy by creating high-impact narratives and utilizing AI tools, focusing on audience engagement and measurable outcomes, while overseeing content creation across various channels.