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Build automation, workflows, and autonomous agents for ISV partnership operations. Develop Salesforce reports and dashboards, analyze data, identify process improvements, and scale partner onboarding and account-management activities. Collaborate with business development, technical, legal, support, and operations teams while documenting processes and supporting partner-facing communications. The role requires operating effectively amid ambiguity and helping establish a new team function.

Execute and engineer enterprise live-streaming operations, including event planning, encoder configuration, broadcast monitoring, incident response, platform management, CDN optimization, and post-event analysis. Build automation, dashboards, integrations, SOPs, and reliability improvements for scalable streaming infrastructure. Coordinate with vendors, IT, security, event producers, and executives while supporting 24/7 on-call operations and troubleshooting high-stakes broadcasts.

As a Pre-Sales Solution Engineer, you'll support sales teams by delivering technical solutions, conducting product demonstrations, managing engagements, and working on customer feedback, specifically focusing on Informatica products.

Provides advanced technical support for a B2B SaaS product through case management, live chat, email, and video. Diagnoses and triages bugs, partners with engineering and product teams, supports Success Architects, communicates during incidents, and turns customer feedback into product improvements. The role also improves documentation, processes, knowledge bases, and customer operations efficiency while explaining complex technical concepts to technical and non-technical users.

Supports financial close, forecasting, annual planning, management reporting, and decision support for business leadership. Builds financial models, analyzes trends and metrics, develops scalable AI-assisted processes, improves systems and workflows, and partners cross-functionally with Finance, Accounting, Procurement, Real Estate, and Workplace Services. Prepares strategic materials, troubleshoots operational issues, and delivers insights for management decisions.

Leads large, complex Salesforce Professional Services transformations for financial services customers. Owns program strategy, delivery, P&L, scope, budget, risk, governance, executive relationships, and customer outcomes. Leads cross-functional global teams without direct authority, manages steering committees, drives AI and Agentforce adoption, resolves escalations, and develops delivery-originated pipeline. The role requires extensive consulting or professional services experience, enterprise program leadership, financial accountability, and executive communication skills.

Leads Salesforce’s executive talent experiences strategy, designing personalized leadership development, succession, coaching, simulations, and AI-enabled learning. Partners with executives and senior stakeholders to support transitions, talent reviews, readiness, and organizational change. Establishes scalable systems, operating rhythms, and impact measures connecting executive development to business strategy, leadership behavior, talent movement, and organizational performance. Requires exceptional executive presence, chief-of-staff judgment, analytical thinking, discretion, and polished execution.

Leads Salesforce’s management-led SOX 360 program for Quote-to-Cash and other business processes. Responsibilities include SOX risk assessments, scoping, readiness, control design and testing, process improvement, documentation, deficiency evaluation, and cross-functional compliance. The role advises business partners, drives control environment enhancements, supports annual SOX planning, and influences teams across finance, accounting, IT, and audit. It also requires knowledge of PCAOB requirements, US GAAP, ASC 606, financial systems, and leadership of teams and projects.

Develop and deploy machine learning models for ranking, retrieval, recommendation, security, and generative AI use cases. Build data pipelines, production ML services, and sustainable feature-management systems. Collaborate with product and engineering teams on high-impact features, troubleshoot production issues, improve tooling and engineering standards, review code, mentor engineers, and contribute to architecture decisions. The role emphasizes practical, scalable machine learning solutions and measurable business impact.

Lead quarterly and annual business planning, operational forecasting, scenario modeling, budgeting, headcount planning, and variance tracking for Salesforce Agentforce Operations. Program manage cross-functional initiatives, build reporting infrastructure and executive dashboards, translate data into business insights, and resolve planning-process gaps. Partner with Finance, Recruiting, TPM, Data Management, and CSG while driving alignment, execution, and recommendations for senior leadership in an ambiguous, fast-growing environment.