Software Engineer II - Slack Developer Experience AI

Posted 17 Days Ago
San Francisco, CA, USA
In-Office
149K-246K Annually
Entry level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Develop and deploy machine learning models for ranking, retrieval, recommendation, security, and generative AI use cases. Build data pipelines, production ML services, and sustainable feature-management systems. Collaborate with product and engineering teams on high-impact features, troubleshoot production issues, improve tooling and engineering standards, review code, mentor engineers, and contribute to architecture decisions. The role emphasizes practical, scalable machine learning solutions and measurable business impact.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for people who are passionate about empowering developers with AI tools that will innovate the developer experience at Slack! The Developer Experience(DevXP) AI team enables the engineering organization with AI powered solutions that reach all aspects of the development lifecycle. We own AI tooling: distribution, monitoring, evangelism, evaluation, and cost management.  We also build and experiment with internal tooling like AI code review agents for use across Slack.
As a DevXP engineer, you like building developer workflow tools and work toward making overall development better. You’re a full-stack generalist who is comfortable working across different technology stacks. You demonstrate exceptional ownership of not only the area of your team, but across Slack’s entire codebase. You have a “can do” demeanor and nothing is beneath you or outside your responsibilities because you do what it takes to deliver the highest quality code and the most impactful features. You are self-directed, innovative, and biased towards action in fast-paced environments. You love to build new things, adeptly navigate ambiguity, and treat failure as an opportunity for learning.
What You Should Have:
  • 3+ years of experience building and maintaining complex software
  • Experience using AI development tools and frameworks like Claude Code, Cursor, LangChain, LangGraph, etc..
  • Expertise in AWS cloud infrastructure and services
  • Deep familiarity with the developer productivity metrics tracking and improvement
  • Track record of championing AI powered development practices at an organizational level.
Bonus Points
  • Experience using Slack and a keen interest in making it better
  • Specific experience working within the Developer Experience space or a Platform team.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • Experience with at least one functional or imperative programming language, including PHP, Python, Ruby, Go, C, Scala, or Java
  • Experience with machine learning frameworks such as PyTorch, TensorFlow, Keras, XGBoost, or Scikit-learn
  • Experience building batch data-processing pipelines using tools such as Apache Spark, Hadoop, EMR, MapReduce, Airflow, Dagster, or Luigi
  • Experience fine-tuning LLMs or BERT models
  • Experience deploying machine learning models or other data-derived artifacts into production at scale
  • Analytical and data-driven mindset with ability to measure success for complex ML and AI products
  • Experience leading technical architecture discussions and driving technical decisions
  • Ability to write understandable, testable, maintainable code
  • Strong communication skills and ability to explain complex technical concepts to varied specialists
  • Strong computer science fundamentals in data structures, algorithms, programming languages, distributed systems, and information retrieval
  • Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, or related field, or equivalent training, fellowship, or work experience
  • Expertise in conversational agentic systems
  • Expertise in retrieval systems and search algorithms
  • Familiarity with vector databases and embeddings
  • Knowledge of structured, unstructured, and knowledge-graph data in RAG solutions
  • Broad experience across NLP, machine learning, and generative AI

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision options, mental‑health programs, and low‑deductible or heavily subsidized tiers. Feedback suggests offerings like Lyra counseling, care navigation, and wellness reimbursements make access broad and user‑friendly.
  • Parental & Family Support — Parental and family benefits are portrayed as robust, including paid leave for primary and secondary caregivers and extensive family‑building support such as fertility, adoption, and doula benefits. Backup childcare and caregiver resources provide practical help across different life stages.
  • Leave & Time Off Breadth — Time‑off programs are highlighted as generous, with flexible PTO and hybrid options alongside seven days of paid Volunteer Time Off each year. Feedback suggests this combination supports work‑life balance and community engagement.

Salesforce Insights

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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