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The Claims Supervisor oversees WC claims staff, ensuring compliance, performance and provides training. Responsibilities include recruitment, technical guidance, and customer interactions.

The Implementation Manager oversees product enhancements, project management, and client implementations, ensuring smooth transitions to operational teams. They coordinate resources, facilitate communication among stakeholders, and manage all aspects of the implementation process.

Develop and execute content marketing strategy; create and edit blog posts, white papers, case studies, email campaigns and videos; manage LinkedIn (organic/paid) and Sprout Social Advocacy; apply SEO best practices and keyword research; coordinate projects, deadlines, vendors, and cross-functional teams to drive brand awareness and engagement.

The Account Manager is responsible for managing customer relationships, ensuring service expectations are met, and driving revenue growth through proactive communication and consultative service.

The Senior Claims Specialist manages complex Workers' Compensation claims, coordinating with case managers and attorneys to ensure optimal outcomes and customer satisfaction, while adhering to guidelines and supporting strategic projects.

Translate workflow processes into clear business requirements; collaborate with product, operations, and engineering to drive automation, QA, and enhancements; analyze data for insights; support testing, documentation, training, and process optimization for claims and care management applications.

The Senior Corporate Paralegal prepares and manages corporate agreements, ensuring compliance while partnering with internal stakeholders to enhance contract efficiency.

Handle complex Workers' Compensation claims, ensuring coverage validity, managing subrogation and settlements, and maintaining customer relationships.

The Claims Specialist manages lower-level workers' compensation claims, ensuring policy coverage and validity while communicating with clients under supervision.

Perform advanced data cleaning, statistical analysis, and multivariate modeling to produce dashboards and reports. Translate data into actionable recommendations, lead SDLC tasks, create BRDs, present findings to stakeholders, and mentor junior team members.