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Manages regional customer accounts, serving as a strategic liaison to drive retention, revenue growth, service excellence, contract renewals, and expansion opportunities. Builds executive client relationships, leads stewardship meetings, coordinates implementations and service delivery, resolves issues, oversees account reporting and receivables, and documents opportunities in Salesforce. Requires strong presentation, negotiation, organizational, analytical, and customer relationship skills, plus experience in account management and preferably insurance or managed care.

Identifies subrogation opportunities for workers’ compensation and property/auto claims, negotiates settlements with insurers and attorneys, sends lien notices, tracks claim status, communicates with stakeholders, researches subrogation laws, and manages a 250–300 claim queue. The role also supports inter-company arbitration and maintains client relationships while following client guidelines and participating in claim reviews.

Manages the overall operation of a workers’ compensation claims office, including staff leadership, regulatory compliance, workflow, staffing, training, performance management, claims procedures, and settlement of high-value claims. Oversees operational efficiency, quality, and consistency while supporting company goals and ensuring adherence to policies and jurisdictional requirements. Requires extensive workers’ compensation administration experience, supervisory experience, and a current workers’ compensation license or certification.

Manages mid-to-complex auto and general liability claims, including bodily injury, property damage, high-exposure, and litigated files. Responsibilities include confirming coverage, investigating claims, determining compensability, setting reserves, authorizing payments, communicating claim status, following client and carrier guidelines, and collaborating on complex cases. The role requires a current adjuster’s license, substantial general and auto liability claims experience, strong analytical and communication skills, and proficiency with Microsoft Office and Excel.

Supports workers’ compensation claims staff with claim setup, file and mail processing, system note entry, payments, forms, reports, and telephone assistance for providers, claimants, and customers. Requires strong communication, organization, computer proficiency, and the ability to work independently and collaboratively. A high school diploma is required, while a college degree and six months of service-oriented office experience are preferred. This is a remote position.

Supervise workers’ compensation claims staff, ensuring quality, productivity, customer service, regulatory compliance, and adherence to company procedures. Provide coaching, training, performance evaluations, technical guidance, and support for complex claims issues. Assist with recruiting and onboarding, participate in client claim reviews, resolve claim-specific requests, and maintain required claims licenses or certifications.

Handles complex California workers’ compensation claims, including coverage verification, compensability investigations, reserves, payments, subrogation, litigation, recoveries, settlements, and return-to-work coordination. Communicates with claimants, customers, attorneys, case managers, and carriers; maintains regulatory compliance and claim documentation; develops cost-reduction action plans; and supports claims reviews and team knowledge development.

Manages the overall operation of a liability claims office, including staff leadership, training, workflow, staffing, compliance, claims procedures, and operational improvement. Oversees review and settlement of high-value or escalated claims, ensures adherence to jurisdictional regulations and company best practices, and supports departmental goals through performance management, process improvement, and client communication.

Manages strategic customer accounts, focusing on retention, revenue growth, contract renewals, service delivery, and client satisfaction. Builds executive relationships, leads stewardship meetings, coordinates implementations across internal teams, resolves service issues, oversees account updates, and identifies opportunities to expand CorVel services. The role requires strong presentation, negotiation, organizational, analytical, and interpersonal skills, along with account management experience and familiarity with insurance or managed care.

Performs clerical support for the bill review department, including preparing and scanning medical bills, entering and validating data, applying customer-specific rules, monitoring verification queues, and communicating workload status. The role also handles mail, phone, email, and other administrative tasks. Candidates should be organized, able to prioritize concurrent tasks, solve basic problems, and work independently or collaboratively in a hybrid office environment.