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Manages lower-complexity workers’ compensation claims under senior supervision. Responsibilities include confirming coverage, determining claim compensability, establishing reserves, authorizing payments within delegated limits, managing lost-time claims, communicating with stakeholders, following client and carrier guidelines, and assisting with complex claims. The role requires strong communication, analytical, organizational, and technical skills, along with a bachelor’s degree or equivalent experience, at least one year of industry experience, and an active workers’ compensation license or certification.

Handles complex workers’ compensation claims from investigation through resolution, including coverage verification, compensability decisions, reserves, payments, subrogation, litigation, recoveries, settlement negotiations, and return-to-work coordination. Communicates with claimants, customers, attorneys, case managers, carriers, and state agencies while ensuring regulatory compliance, accurate documentation, cost containment, and adherence to client and carrier guidelines.

Owns the Enterprise Claims liability product by analyzing performance, utilization, user feedback, and data to identify improvements. Collaborates with development, QA, support, and product teams to define requirements, prioritize enhancements, validate functionality, ensure regulatory compliance, and optimize workflows. Supports documentation, training, testing, troubleshooting, and continuous improvement initiatives while serving as a subject matter expert for liability claim management processes.

Handles complex workers’ compensation claims, including coverage verification, compensability investigations, reserves, payments, subrogation, litigation, settlements, recoveries, regulatory filings, and excess-carrier reporting. Coordinates with case managers, attorneys, customers, claimants, and other stakeholders to reduce claim costs and support return-to-work efforts. Maintains compliant documentation, customer relationships, and claim-handling standards while providing expertise to team members.

Manages lower-level, non-complex workers’ compensation claims under supervision. Responsibilities include verifying coverage, determining claim compensability, setting reserves, authorizing payments within limits, communicating claim status, following client and carrier guidelines, and supporting senior claims professionals with complex cases.

Leads strategic business development, client relationship expansion, retention, and executive stakeholder engagement. Guides discussions on current offerings, new products, and future expansions; oversees partner alignment and brand consistency; and supports sales through subject-matter expertise, cross-selling, and growth initiatives. Requires strong negotiation, communication, client service, multitasking, and Microsoft Office skills, plus a bachelor's degree or equivalent business experience.

Handles complex workers’ compensation claims from intake through resolution, including coverage confirmation, compensability investigations, reserves, payments, return-to-work coordination, subrogation, litigation, recoveries, and settlement negotiations. Communicates with claimants, customers, attorneys, case managers, and carriers while maintaining regulatory compliance, claim documentation, action plans, and professional relationships. Supports claims reviews and helps team members develop claims expertise.

Handles complex Workers’ Compensation claims, including coverage verification, compensability investigations, reserves, payments, subrogation, litigation, recoveries, settlement negotiations, and regulatory documentation. Coordinates return-to-work efforts with case managers and attorneys, communicates claim status to customers and claimants, reports claims to excess carriers, and maintains compliance with state regulations and client guidelines. The role also supports team knowledge development and customer relationship management.

Develops and deploys production machine learning models and data products for enterprise use. Responsibilities include data mining, feature engineering, model evaluation, NLP and LLM/RAG solutions, API and pipeline integration, cloud-based deployment, model validation, A/B testing, documentation, and lifecycle management. The role translates business needs into scalable data science solutions and collaborates with product, engineering, and business stakeholders throughout the SDLC.

Manages lower-complexity workers’ compensation, auto, and general liability claims under supervision. Responsibilities include confirming coverage, determining compensability, establishing reserves, authorizing payments within delegated limits, communicating claim status, following client and carrier guidelines, participating in reviews, and assisting with complex claims. The role requires strong communication, organization, problem-solving, computer proficiency, and the ability to work independently and collaboratively.