Top Tech Jobs & Startup Jobs

Architects, deploys, operates, and troubleshoots Palo Alto and cloud network security solutions across on-premises, hybrid, and multi-cloud environments. Manages firewalls, routing, switching, VPN, SD-WAN, F5, and VMware NSX technologies; improves automation, monitoring, performance, and security. Provides escalation support, application assessments, documentation, incident resolution, and project delivery while partnering with infrastructure, cloud, security, engineering, operations, customers, and vendors.

Resolves complex Tier 3 escalations for SaaS products through root cause analysis using SQL, APIs, logs, and product data. Documents defects, manages Salesforce cases, identifies recurring issues, creates troubleshooting and knowledge-base content, mentors junior analysts, and collaborates with Support, Product Management, and Engineering. Maintains case volume, service-level adherence, documentation quality, and clear customer communications.

Manages assigned client accounts by building relationships, driving adoption, retention, revenue growth, and resolving escalations. Analyzes usage metrics, conducts account reviews, identifies expansion opportunities, coordinates with internal teams, supports billing goals, reports account status, and mentors junior Account Managers.

Leads technical data and analytics implementations for clients using Lumina Connect and RealPage data products. Owns project plans, requirements, integrations, connectors, data validation, testing, troubleshooting, documentation, training, and client handoff. Advises customers on connecting data to warehouses, BI tools, and analytics platforms while coordinating with Product, Engineering, Support, Sales, and Account Management. Improves implementation processes, reusable documentation, automation, and delivery quality.

Develop product positioning, messaging, competitive intelligence, sales enablement, prospect-facing campaigns, and go-to-market strategies. Partner with Sales, Growth, Product, and Marketing to translate product capabilities into compelling buyer value, create sales and marketing content, analyze market and competitive insights, support launches, train internal teams, and improve messaging based on performance feedback.

Develops new business and manages existing client accounts within an assigned territory. Responsibilities include prospecting, qualifying leads, closing software sales, growing account revenue, managing sales funnels, delivering web-based presentations, and selling consultatively to executive decision-makers. The role requires meeting sales quotas, following up on implementations, attending industry events, and traveling up to 40%, including occasional overnight and weekend travel.

Responsible for acquiring new customers, expanding existing accounts, managing a geographic territory, and meeting revenue quotas. Duties include prospecting, qualifying leads, closing software and service sales, managing sales funnels, delivering web-based presentations, creating ROI proposals, and selling consultatively to executive decision-makers. The role requires field sales activity, client implementation follow-up, industry event participation, and up to 40% overnight and weekend travel.

Provide Tier 2 technical support for network, internet, device, cable, video, and wireless equipment issues. Perform remote troubleshooting, evaluate access points and device connectivity, reboot network equipment, resolve Dish Smart Box issues, and determine when tickets require dispatch or Tier 3 escalation. Document issues accurately and support property staff and customers through effective communication and problem-solving.

Acquires new customers and expands existing relationships by selling RealPage’s G5 predictive marketing and renter-journey platform. Responsibilities include prospecting, consultative selling, product demonstrations, executive presentations, territory and pipeline management, forecasting, quota achievement, and implementation follow-up. The representative advises multifamily housing operators on marketing ROI, attribution, lead conversion, automation, and digital performance. The role requires attending industry events and traveling up to 40%, including occasional overnight and weekend activities.

Leads the vision, strategy, roadmap, commercial performance, and lifecycle of RealPage Payments across multiple product lines. Manages and develops a team of product managers, owns portfolio KPIs, financial performance, pricing, launches, and resource allocation. Partners with Sales, Marketing, Operations, Risk, Compliance, Finance, clients, and executives to drive adoption, profitability, compliance, and resident-focused fintech experiences.