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As a Survey Ops Program Manager at Airbnb, you will manage listening frameworks, survey program management, and stakeholder relationships. Your role involves overseeing survey requirements, maintaining operational processes, and presenting insights on key metrics like NPS and CSAT. You will collaborate across teams to deliver surveys and research projects, build dashboards, and analyze data to enhance customer feedback mechanisms.

As the Contingent Workforce Manager at Airbnb, you will oversee the contingent workforce program, ensuring operational efficiencies through vendor management, compliance, and performance optimization. You will analyze workforce data, develop user-friendly processes, and train teams on worker classifications. Your role includes managing relationships with MSP and VMS, implementing innovative solutions, and fostering an inclusive labor environment.

The Senior Software Engineer will enhance Airbnb's Orchestration and Segmentation Platform to ensure personalized and meaningful user engagements. Responsibilities include developing distributed systems for personalized content delivery, collaborating with cross-functional teams, participating in SCRUM meetings, and addressing technical debt, and optimizing database technologies for high performance.