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Build and operate production machine learning systems for Airbnb Payments, including LLM agents, real-time fraud detection, anomaly detection, personalization, and checkout optimization. Design, train, deploy, monitor, and continuously improve batch and streaming AI applications at global scale. Partner with product, engineering, operations, and data science teams, establish model governance and testing standards, and mentor engineers.

Leads global sales operations for Airbnb’s supply organization, overseeing annual planning, segmentation, capacity modeling, forecasting, KPI and performance reporting, incentive strategies, and operational improvements. Partners with Sales, Finance, Marketing, Analytics, Data Science, and technical teams to identify growth opportunities, improve host lifecycle efficiency, increase sales productivity, and translate global strategies into executable initiatives. Provides analytical insights and strategic recommendations to senior leadership.

Responsible for fine-tuning state-of-the-art LLMs, optimizing models for deployment, and driving AI architectural decisions. Collaborate with cross-functional teams to develop impactful AI products.

Manage complex and large-loss insurance claims, including investigations, coverage issues, risk exposure, reserves, litigation, and resolution plans. Oversee insurers, third-party administrators, brokers, and outside counsel; ensure compliance and accountability across global partners. Collaborate with Legal, Trust, Safety, Product, Finance, Policy, and Crisis Management teams. Report claim performance and risks in business reviews, mentor claims specialists, and support mitigation strategies affecting Airbnb’s financials and captive insurance program.

Lead cross-functional roadmap planning and program delivery for global software products. Develop bespoke program plans, manage dependencies and risks, drive execution with engineering, design, marketing, and operations, and provide executive visibility to ensure high-quality, on-schedule bi-annual releases.

Lead technical strategy and architecture for a large-scale Content Platform that powers marketing campaigns. Solve ambiguous cross-team problems, design scalable backend and AI-driven systems, mentor senior engineers, and partner with product, design, and marketing to drive execution and engineering standards across the org.

The Sourcing Manager will strategize and manage sourcing for engineering and infrastructure needs, focusing on technology capabilities, cost efficiency, and automation integration. Responsibilities include stakeholder collaboration, supplier negotiations, and using AI tools to enhance decision-making processes.

As Product Manager for Relevance & Personalization, you will drive strategy and execution for Airbnb's AI systems, owning the roadmap and fostering collaboration across teams to enhance guest and host experiences.

Develop AI-powered solutions for personalized content and marketing. Collaborate with teams to optimize ML models and pipelines at scale, mentoring engineers and driving strategic growth initiatives.

Design, build, and improve highly scalable, available payment systems supporting global transactions and payouts. Lead cross-functional technical initiatives, architect complex features, optimize performance, improve engineering quality and operational excellence, and mentor junior engineers. Drive technical strategy, align stakeholders, and collaborate with product, data science, operations, and other engineering teams.