Product Manager, Social Features

Posted 3 Hours Ago
Hiring Remotely in United States
Remote
200K-240K Annually
Senior level
Real Estate • Travel • PropTech
The Role
Lead Airbnb’s social features product pod, owning strategy, roadmap, execution, experimentation, and outcomes for travel maps, group travel, sharing, recommendations, and social connections. Partner with engineering, design, data science, and program management to prototype, launch, and iterate consumer features that increase planning, booking, sharing, engagement, and retention. Define requirements, review product details, establish metrics, protect trust and privacy, and communicate strategy and results to leadership.
Summary Generated by Built In

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Our Product Marketing Managers start with the guest and work backwards, turning product thinking, data, and research into strategy. They own outcomes end to end, lead cross-functional teams across engineering, design, data science, and program management, and stay close enough to the details to know when something is off.

The Social team is making Airbnb a place where you travel with, and because of, the people you know. Our strategy has three parts: scaling the social graph, building social features that make Airbnb fun and useful for you and your friends, and creating social experiences that help people form new relationships and strengthen existing ones in real life. Each part has its own dedicated pod of engineers, designers, and program partners.

The Difference You Will Make

As Product Marketing Manager for Social Features, you'll lead a new pod that turns guests' connections into reasons to come back to Airbnb. You'll own the features people use with their friends: the travel map and sharing it, group travel tools, recommendations from people you know, and how connections are woven across Airbnb to make the whole travel experience better. You'll own the outcome, not just the roadmap: you'll make the calls on scope and priority with a dedicated engineering lead, engineers, and design partner, and be accountable for the results. You'll take features from brief to launch, use experiment results to decide what to build next, and grow how often guests plan, book, and share trips with the people they know. You'll also write the product narrative that explains each release to leadership and to guests.

A Typical Day
  • Work backwards from the guest: write crisp briefs and requirements for new features, each grounded in a real guest need and a clear definition of success
  • Prototype with AI first: build working prototypes yourself to explore ideas, test them with guests, and align the team in days rather than weeks
  • Drive execution with engineering, design, data science, and program management, from concept through launch and iteration, often with several features in flight at once
  • Go deep with the team on the details: review builds, test flows yourself, and chase down the edge cases that decide whether a feature delivers for guests
  • Shape how connections are integrated across the guest journey, from search and booking to Trips, so planning and traveling with people you know feels natural
  • Build shareable, delightful moments like the travel map that bring new people to Airbnb and grow the social graph
  • Partner with the social graph and social experiences pods, and with Trips, Search, Checkout, and other partner teams, to ship work that spans surfaces
  • Design for trust and privacy from the start, with clear controls over what people share and with whom
  • Put mechanisms in place, like goals and a weekly metrics review, so the team knows where it stands and acts on it
  • Partner with data scientists on experiments, dive deep into the results, and make clear calls on what to scale, iterate on, or stop
  • Present strategy and results in leadership reviews, turning complex tradeoffs into clear decisions and concise narratives
Your Expertise
  • 8+ years in product marketing or product management, with a track record of moving a core consumer metric (engagement, retention, sharing, or conversion) through features you led to launch
  • Experience building social or network-driven products: sharing, invites, feeds, profiles, group features, or connection-based recommendations
  • Deeply AI-native in how you work: you use AI tools every day for prototyping, research, specs, and analysis, and you've changed how your team builds because of it
  • Obsessed with the details: you go as deep as it takes with engineering and design, from data to edge cases, to make sure what ships drives great outcomes for guests
  • Strong execution and a bias for action: you've led cross-functional teams through complex launches on time and at a high quality bar, and you move fast on decisions that are easy to reverse
  • Fluent in experiment results: you can define what a test needs to learn, read growth metrics alongside guardrails like trust, privacy, and satisfaction, and turn them into product decisions
  • Strong judgment of consumer product quality, a high bar for craft, and a clear sense of what makes an experience fun, useful, and worth sharing
  • Comfort working in a new, fast-moving area where you set the roadmap and build the team's operating rhythm
  • Ability to earn the trust of engineering, design, and data science partners and lead without formal authority
  • Clear, structured writer and communicator who can distill complex tradeoffs for executives and translate strategy into actionable guidance for teams
  • Experience at a consumer marketplace or travel company, or launching a new social product at scale (preferred)

Your Location:

We are open to candidates in multiple locations, but we ask that you are able to work Pacific Time Zone work hours as needed.

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Equal Employment Opportunity:

Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range
$200,000—$240,000 USD

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.


Skills Required

  • 8+ years in product marketing or product management, with a record of improving core consumer metrics through launched features
  • Experience building social or network-driven products, including sharing, invites, feeds, profiles, group features, or connection-based recommendations
  • Daily use of AI tools for prototyping, research, specifications, and analysis; experience changing team development practices through AI
  • Ability to work deeply with engineering and design on data, details, edge cases, and product quality
  • Experience leading cross-functional teams through complex launches on time and to a high quality standard
  • Ability to define experiments, interpret growth metrics and guardrails, and make product decisions from results
  • Strong judgment of consumer product quality and understanding of engaging, useful, shareable experiences
  • Comfort working in a new, fast-moving area while setting the roadmap and operating rhythm
  • Ability to build trust with engineering, design, and data science partners and lead without formal authority
  • Strong structured writing and communication skills, including executive communication and translating strategy into team guidance
  • Experience at a consumer marketplace or travel company, or launching a new social product at scale
  • Ability to work Pacific Time Zone hours as needed and reside in a state where Airbnb has a registered entity

Airbnb Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbnb and has not been reviewed or approved by Airbnb.

  • Fair & Transparent Compensation — Pay ranges and total compensation components are increasingly disclosed, and country-level pay practices avoid location-based cuts, which feedback suggests improves consistency and perceived fairness.
  • Healthcare Strength — Comprehensive core health coverage for employees, mental health resources, and substantial dependent support are repeatedly highlighted as robust and a standout element of the package.
  • Leave & Time Off Breadth — Generous PTO, a winter shutdown, sabbaticals, and paid volunteer time are described as extensive, with parental leave and phased return options reinforcing time-off flexibility.

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The Company
HQ: Dublin
14,622 Employees
Year Founded: 2008

What We Do

Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.

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