Top Tech Jobs & Startup Jobs

Lead and grow an engineering team building foundational AI infrastructure, including inference, gateway, metering, observability, and trace systems. Define technical strategy, manage project execution, hire and develop senior engineers, collaborate across engineering and product, and contribute hands-on to production AI platform decisions. The role also involves scaling engineering teams and organizational structure while fostering an inclusive culture.

Leads and develops a team of engineers building reliable, extensible external platforms and foundational infrastructure for Figma’s AI products. Responsibilities include setting technical strategy, managing project execution, partnering with customers and cross-functional leaders, hiring and mentoring senior engineers, and scaling engineering teams and organizational structures. The role requires hands-on technical engagement, platform operations, and collaboration across engineering, product, legal, and program management.

Designs, implements, tests, and monitors technical security controls across FedRAMP, SOC 2, ISO 27001, and NIST frameworks. Partners with engineering and security teams to translate requirements into technical solutions, automate evidence collection, define controls in JSON, integrate APIs, assess effectiveness, identify gaps, and improve scalable compliance processes.

Own end-to-end order management from contract review and order entry through invoicing, handling complex orders and billing issues. Partner with Sales, Support, Finance, and other teams to resolve discrepancies, review analyst and BPO work, and support UAT for products, pricing, and billing releases. Contribute to reconciliations, accruals, month-end and quarter-end close, SOX controls, audit documentation, process improvements, system upgrades, and controls enhancements.

PhD intern will develop graphics and rendering solutions for Figma’s Rendering & Animation team. Responsibilities include building and optimizing shaders, improving anti-aliasing, advancing media processing and animation capabilities, validating prototypes, documenting production-ready systems, and collaborating with engineers, product managers, designers, researchers, and partner teams.

Manage existing customer accounts, communicate about Figma products and pricing, close subscription expansions and renewals, process billing requests, qualify inbound prospects, and support targeted outbound renewals. Partner with Marketing, Support, and Order Management to improve customer retention and expansion while developing foundational sales skills and contributing to the evolution of a new sales function.

Design and prototype inventive, accessible marketing website experiences for Figma. Own UX and visual design from concept through production, develop web interactions with engineers, shape information architecture and navigation, support launches and campaigns, and evolve web design systems, templates, and components. Collaborate with Brand, Marketing, Content, Product Marketing, Growth, and Engineering while using research and data to guide experiments and decisions.

Develops Figma’s executive communications strategy and narrative framework. Writes essays, keynotes, social posts, and op-eds; partners with executives to sharpen ideas and establish credible points of view. Collaborates on media strategy, messaging, reputation, audience selection, and distribution channels. Builds systems for consistent executive storytelling, measures impact, and encourages experimentation across communications.

Owns and optimizes customer support systems, especially Zendesk and Decagon. Responsibilities include configuring workflows, routing, automations, permissions, ticket classification, AI escalations, and integrations. The role administers a broader support technology ecosystem, leads systems changes from requirements through monitoring, evaluates AI support capabilities, and maintains documentation. Requires strong cross-functional communication and hands-on systems administration experience.

Conduct strategic qualitative and quantitative UX research for Figma Design, partnering with Product, Design, and Engineering to identify opportunities, test concepts, evaluate AI-powered experiences, and shape product strategy and roadmap priorities. Own end-to-end research, communicate insights through compelling storytelling, influence executive stakeholders, and balance speed, rigor, and competing business inputs.