Researcher, Figma Design

Posted 23 Days Ago
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San Francisco, CA, USA
Hybrid
169K-250K Annually
Senior level
Productivity • Professional Services • Software • Design
Figma is a design platform for teams who build products together.
The Role
Conduct strategic qualitative and quantitative UX research for Figma Design, partnering with Product, Design, and Engineering to identify opportunities, test concepts, evaluate AI-powered experiences, and shape product strategy and roadmap priorities. Own end-to-end research, communicate insights through compelling storytelling, influence executive stakeholders, and balance speed, rigor, and competing business inputs.
Summary Generated by Built In

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

The Figma Research team is hiring an experienced researcher to support our core product, Figma Design, and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and laddering key user needs to critical product decisions — tackling our highest impact problems and influencing company strategy for both the short- and long-term.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:
  • Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
  • Partner closely with product leaders to identify opportunities, generate strategy, and define success
  • Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses
  • Translate research insights into a compelling narrative that shapes product roadmap priorities
  • Advocate for the role of Research as a strategic partner in the business process
We'd love to hear from you if you have:
  • 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
  • Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications
  • Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
  • A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action
  • Ability to balance speed, rigor, and competing inputs — pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways
While it's not required, it's an added plus if you also have:
  • 2+ years in product design, user centric product management, product development, and/or front end engineering
  • A familiarity and depth of experience using Figma's products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. 

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:
$169,000—$250,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:

  • Candidates may submit up to 5 applications during any rolling 30-day period.
  • Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.

Once the applicable days has passed, candidates are welcome to apply again.

Skills Required

  • 7+ years of experience in UX research or user insights at a high-growth B2B SaaS company
  • Expertise with qualitative and quantitative research methodologies
  • Experience researching product challenges from opportunity identification through concept testing and feature iteration
  • Experience researching AI-powered features or exploring AI applications
  • Ability to identify, prioritize, and test critical assumptions using appropriately scoped research approaches
  • Track record of gaining buy-in from executive stakeholders and cross-disciplinary partners
  • Ability to articulate user stories and research implications that inspire action
  • Ability to balance speed, rigor, competing inputs, user research, strategy, and business insights
  • 2+ years in product design, user-centric product management, product development, and/or front-end engineering
  • Familiarity and depth of experience using Figma products

Figma Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Figma and has not been reviewed or approved by Figma.

  • Leave & Time Off Breadth — Time off is described as generous, with company recharge days and strong PTO and sick leave programs highlighted across sources. This breadth of leave is repeatedly called out as a core strength of the package.
  • Healthcare Strength — Health benefits cover medical, dental, and vision, and are consistently presented as robust in employer materials and third‑party summaries. Coverage quality is noted as a standout element of the overall offering.
  • Parental & Family Support — Parental leave and fertility support are emphasized as core parts of the package. These family-focused benefits are frequently referenced as notable positives.

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The Company
HQ: San Francisco, CA
1,000 Employees
Year Founded: 2012

What We Do

Born on the Web, Figma helps teams create, share, test, and ship better designs from start to finish. Companies like Microsoft, Google, and Slack use Figma to boost creative productivity while keeping everyone on the same page.

Why Work With Us

We’re multiplayer people who live by our values, celebrate our differences, and care deeply about each other and our users. Making design accessible to all is a lofty goal. We’re just getting started and could use your help—join us!

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