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Leads a client services organization supporting major channel partners in programmatic advertising. Owns executive relationships, revenue growth, adoption, ROI, SLAs, technical integrations, onboarding, and campaign operations. Partners with Product and Engineering on roadmap priorities and releases, manages escalations and risk, presents forecasts, and leads cross-functional programs. Hires, coaches, and develops managers and individual contributors while establishing performance standards and operational best practices.

Source and engage top technical talent through customized strategies, market research, and personalized outreach. Partner with recruiters and hiring managers, maintain ATS/CRM data, deliver pipeline updates and market intelligence, leverage AI-enabled tools and automation, and build talent maps for critical skills to support hiring for software, ML/AI, and data engineering roles.

Own forecasting and planning products, including AI capabilities, across The Trade Desk platform. Partner with executives, engineers, researchers, and UX designers to define user-centered solutions, make data-driven decisions, establish execution plans, and develop product roadmaps aligned with business goals and customer needs.

Leads The Trade Desk’s global brand and creative strategy, including brand identity, storytelling, campaign development, cross-channel coordination, and creative direction. Oversees in-house copywriting, design, video, and production teams; establishes scalable creative systems and standards; partners with sales, product, and executives; measures brand and business impact; and develops senior creative leaders.

Optimize digital advertising campaigns across Display, Online Video, and Connected TV. Analyze pacing and performance data, troubleshoot campaign issues, recommend optimizations, and help clients meet KPIs. Collaborate with account management, business development, product, agencies, and brand stakeholders. Present insights, educate clients on platform capabilities, and provide feedback on product improvements.

Manage and grow key advertising accounts through client relationships, strategic recommendations, campaign insights, platform expertise, training, and cross-functional collaboration. Partner with Trading, Business Development, and Product Management teams to onboard customers, expand accounts, improve campaigns, and support platform enhancements. Create client-facing materials and help develop the Client Services practice. Travel alongside the team up to 25% of the time.

Acquire net-new advertisers for The Trade Desk by managing the full sales cycle from prospecting through contract negotiation and initial investment. Build pipeline, conduct discovery, present platform value, engage senior brand and agency stakeholders, respond to RFPs, close agreements, and collaborate cross-functionally to support onboarding and campaign success. Maintain accurate forecasting and use market and competitive insights to improve positioning and win rates.

Own the strategy and execution of The Trade Desk’s Budget and Pacing system, spanning user experience, pacing controllers, budget allocation, and campaign delivery. Partner with engineering, UX, applied science, customer-facing, and go-to-market teams to define roadmaps, improve pacing quality, support platform features, and drive adoption. The role requires technical depth in real-time decision systems, customer engagement, experimentation, and managing production systems where errors affect advertising spend.

Acquire new advertisers for The Trade Desk by prospecting, building pipeline, leading discovery, presenting solutions, negotiating agreements, and closing full-cycle sales. Develop relationships with senior brand and agency stakeholders, execute competitive pitches and RFPs, manage forecasting, and collaborate cross-functionally to support onboarding and early campaign success.

Own and optimize a portfolio of 7–10 internal software vendor partners on The Trade Desk platform. Advise clients on testing, measurement, integrations, platform best practices, and performance across digital advertising channels. Troubleshoot advanced issues, analyze data using Excel and Vertica, deliver actionable insights, educate stakeholders, collaborate cross-functionally, and provide product feedback to improve the platform.