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As Team Lead, you will manage and coach Enrollment Specialists, conduct daily meetings, oversee HR tasks, plan outreach priorities, and improve workflows to enhance enrollment. Initially, you'll also participate in direct patient outreach to understand the processes and effectively lead the team.

The Bilingual Enrollment Specialist will call prospective members to educate them on Thyme Care’s services and encourage enrollment. The role requires making 80-100 outbound calls daily, understanding member goals, and fostering strong relationships. Responsibilities also include conducting enrollment surveys and participating in development sessions to meet quality and productivity goals.

The Enrollment Specialist educates prospective members about Thyme Care's services, encouraging them to join and supporting them through their cancer journey. Duties include making 80-100 outbound calls daily, understanding member needs, explaining program benefits, obtaining consent, conducting surveys, and participating in coaching sessions to ensure quality and productivity.