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Drive revenue expansion within an existing SaaS customer base by identifying upsell opportunities, understanding customer needs, and selling upgrades, add-ons, and expanded contracts. Responsibilities include account relationship management, product demonstrations, pricing and negotiations, cross-functional collaboration, pipeline tracking, revenue forecasting, and meeting upsell quotas.

Generate sales opportunities via outbound prospecting and follow-up, qualify leads from events and cold outreach, align Kenect solutions with prospect needs, schedule demos with sales, and work toward career advancement goals in a fast-paced, on-site environment.

Manage mid-market accounts to drive adoption, retention, and expansion. Own renewals, monitor usage, deliver trainings and executive business reviews, identify upsell opportunities, and resolve customer issues to maximize account value.

As an Account Executive, you will drive sales, conduct web presentations, understand customer needs, and exceed sales targets to contribute to growth.

Manage a pooled book of 5,000+ accounts handling reactive requests via Jira, drive renewals and reduce churn using Planhat, conduct business reviews and trainings, partner with Technical Support, and leverage AI tools to personalize outreach and scale impact.

Own daily order-to-cash operations: process and apply cash receipts, manage collections and disputes, reconcile AR subledger to GL, monitor payment platforms, publish AR reporting and provide cash receipt forecasts. Coordinate with Sales, Customer Success, and partners to resolve payment blockers, maintain systems integrity between Salesforce and Intacct, and drive process improvements and documentation.