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The Enterprise Customer Success Manager focuses on client retention, handling account expansions, training, and delivering ROI while maximizing product value for customers.

The Account Executive is responsible for driving sales goals, conducting presentations, managing customer relationships, and closing deals for business texting solutions.

The Customer Retention Specialist engages with at-risk customers to prevent cancellation, manages cancellation pipelines, and collaborates with teams to enhance retention strategies.

The Implementation Consultant helps new customers achieve ROI, supports onboarding efforts, monitors adoption, and drives customer engagement and retention within a SaaS environment.

The Demand Generation Specialist will execute and manage lead generation campaigns across various channels, analyze metrics, and optimize strategies to deliver qualified leads.

As a Tier II Technical Support Specialist, you'll provide timely technical support, troubleshoot software issues, and assist customer inquiries via multiple channels. You'll also coach users, log issues, and document resolutions for knowledge sharing.

As an Account Manager, you will perform product demos, make calls/emails to drive sales, and collaborate with teams to meet revenue goals.

The Sales Development Rep will generate sales opportunities by prospecting and building leads through calls and emails, assisting sales efforts, and collaborating with the team.

As a Customer Success Manager, you'll manage customer relationships, drive platform adoption, escalate issues, and maintain customer data using CRM.

As an Associate Product Manager, you'll manage product features, prioritize the backlog, collaborate across teams, and analyze customer feedback to drive product improvements.