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Design and develop scalable, highly available software systems for NinjaOne’s IT Operations platform. Build Java and Kotlin applications, implement enterprise design patterns, optimize systems serving millions of endpoints, and contribute production code. Responsibilities include REST service development, relational database work, client-server messaging, caching, scalability improvements, and quality testing. The role collaborates with engineers to deliver reliable cloud services supporting worldwide operations.

Own the full enterprise sales cycle for state, local, and education customers across the Great Lakes region. Generate and expand public-sector opportunities, build territory strategy, navigate SLED procurement and RFP processes, manage executive relationships, forecast pipeline in Salesforce, and collaborate with SDR, marketing, channel, legal, compliance, and government affairs teams. The role focuses on landing and expanding complex enterprise SaaS accounts.

Connect with existing customers, educate clients, qualify leads, and build relationships with stakeholders ranging from support agents to CISOs. The role requires consultative outbound phone skills, objection handling, accurate Salesforce documentation, opportunity forecasting, and consistent achievement of call or call-time targets. Candidates should be energetic, organized, detail-oriented, technologically proficient, able to multitask, and comfortable working independently in an international environment.

Build and maintain scalable, internationalized React interfaces for a SaaS platform. Implement localization in front-end components, manage localization files, coordinate translation workflows, and validate localized builds across languages and regions. Partner with engineering, design, vendors, and localization teams to resolve UI and internationalization issues, support localization QA, and ensure release readiness. The role requires strong front-end development, localization engineering, testing, communication, and independent project management skills.

Own product vision, roadmap, prioritization, and delivery for endpoint management and security capabilities. Define features and workflows that help IT teams and MSPs identify, prioritize, and remediate security risks across endpoint fleets. Collaborate with engineering, design, customers, and other stakeholders to translate market insights into scalable product improvements, write requirements, and iterate based on feedback and usage data.

Own the enterprise pre-sales technical sales cycle, including discovery, demos, solution architecture, proofs of concept, and implementation support. Partner with Account Executives, Sales Leadership, Customer Success, Product, and onboarding teams to drive technical wins and adoption. Develop scalable technical assets, playbooks, lab environments, and sales processes while advising on RFPs, customer requirements, product gaps, and enterprise IT operations.

Design new features and enhancements for PSA and Service Desk software products from discovery through delivery. Create user flows, wireframes, and high-fidelity UI designs; conduct user research and usability testing; collaborate with Product Managers, Engineers, Marketing, and other designers; maintain and expand the design system; and deliver intuitive, polished customer experiences in an agile, remote environment.

Research and contact potential clients through cold calls, email, and social outreach; educate prospects, qualify leads, and schedule demos for Account Executives. The role requires managing lead data in Salesforce, meeting activity quotas, tracking opportunities, overcoming objections, and maintaining awareness of market and competitive activity.

Own the full technical pre-sales cycle for enterprise partners, channel customers, MSPs, and B2B SaaS accounts. Responsibilities include discovery, demonstrations, architecture, proofs of concept, technical RFP/RFI support, customer engagements, and implementation guidance. Partner with account executives, product, training, and customer success teams; represent the company at industry events; surface product feedback; and build scalable technical assets, playbooks, tools, and processes. The role requires strong enterprise IT operations expertise, technical communication, and approximately 50% travel.