Sales Development Representative, Customer Base

Posted 5 Hours Ago
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Austin, TX, USA
Hybrid
Entry level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Our mission is to simplify IT operations, making IT teams more efficient and users more productive.
The Role
Connect with existing customers, educate clients, qualify leads, and build relationships with stakeholders ranging from support agents to CISOs. The role requires consultative outbound phone skills, objection handling, accurate Salesforce documentation, opportunity forecasting, and consistent achievement of call or call-time targets. Candidates should be energetic, organized, detail-oriented, technologically proficient, able to multitask, and comfortable working independently in an international environment.
Summary Generated by Built In
About the Role
We are looking for an outgoing, self-motivated individual to join our Success team in Austin. As a Sales Development Representative, within the customer base, you will connect with and educate clients as well as qualify leads. The ideal candidate is excited to be on the phone building relationships with our existing customers. NinjaOne is a fast-paced company looking for candidates that can help us continue to grow our successful business.
 
Location - Austin, Texas and Tampa, Florida - in office Monday, Tuesday, Thursday, and Friday
 

What You'll be Doing
  • Work along with a pre-defined group of our largest and most important customers; establish connections with partners ranging from support agents to CISOs
  • Use exceptional consultative phone skills, including the ability to communicate clearly, listen actively, inspire, project confidence and overcome objections
  • Utilize Salesforce to ensure activities are documented properly, opportunities are accurately predicted and information regarding the opportunity is communicated appropriately
  • Bring enthusiasm and energy to work
  • Other duties as needed
 
About You
  • You have excellent verbal communication skills
  • You are an energetic self-starter who enjoys working in an international environment
  • You have a proven record of meeting minimum outbound call targets and/or call time goals
  • You are organized and detail-oriented with thorough follow-up skills
  • You are proficient with technology
  • You are able to multi-task with several tools, work independently and prioritize tasks 

About us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love 
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.

Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.


#LI-SC1

#LI-Hybrid

#BI-Hybrid

Skills Required

  • Excellent verbal communication skills
  • Energetic self-starter
  • Enjoys working in an international environment
  • Proven record of meeting outbound call targets or call-time goals
  • Organized and detail-oriented with thorough follow-up skills
  • Proficient with technology
  • Able to multitask with several tools
  • Able to work independently and prioritize tasks

NinjaOne Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NinjaOne and has not been reviewed or approved by NinjaOne.

  • Healthcare Strength Health coverage spans medical, dental, and vision with a notable employer premium contribution, alongside mental-health and wellness programs. This combination indicates robust support for routine and preventive care.
  • Leave & Time Off Breadth Policies highlight unlimited or flexible PTO alongside paid holidays and sick time, as well as generous parental leave. Flexible scheduling and hybrid/remote options reinforce time-off usability.
  • Fair & Transparent Compensation Pay is characterized as decent to good overall and competitive for many engineering and senior IC roles. Publicly posted ranges and salary snapshots align to market-typical totals in several functions.

NinjaOne Insights

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The Company
HQ: Austin, TX
2,000 Employees
Year Founded: 2013

What We Do

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs. 

Why Work With Us

NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.

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