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Handles inbound and outbound sales communications for existing and prospective customers. Promotes products and solutions, identifies sales opportunities, provides pricing and quotes, coordinates inventory and delivery requirements, follows orders through fulfillment, and maintains customer relationships. Collaborates with product, materials, field sales, and supplier teams to support revenue and margin goals.

Leads complex global technology and business projects and programs, managing scope, cost, schedule, quality, procurement, communications, risks, and resources. Coordinates cross-functional teams and stakeholders across regions, facilitates decision-making, develops project plans, manages vendors, and presents recommendations to leadership and customers. Handles large-scale, high-risk initiatives, including GIS projects, while contributing to organizational policies, procedures, and standards.

Manages strategic customer accounts to achieve revenue, margin, and growth goals. Builds customer and supplier relationships, identifies business needs, develops account plans, leads negotiations, conducts business reviews, monitors pipelines and metrics, and aligns company solutions with customer objectives. Owns profitability, customer satisfaction, opportunity prioritization, and execution of shared business strategies.

Leads learning and organizational development initiatives across the Americas. Assesses capability needs, designs and evaluates learning programs, manages curriculum governance, facilitates training, develops leadership and talent solutions, coaches facilitators, and improves program effectiveness using data and ROI analysis. Partners with HR, business leaders, and global teams while supporting onboarding, compliance training, career development, succession planning, performance management, and employee engagement.

Analyzes financial and operating data to support forecasting, budgeting, scenario planning, cost analysis, KPI reporting, and business decisions. Develops P&L projections, financial models, management reports, operating forecasts, and short- and long-range financial plans. Conducts economic research, verifies reporting results, responds to information requests, and provides recommendations to management. Requires knowledge of GAAP and complex accounting systems.

Sells electronic products, services, and solutions to Defense and Aerospace customers through inbound and outbound communications. Manages customer relationships, responds to inquiries, prepares quotes, coordinates inventory and delivery requirements, follows orders through fulfillment, and identifies opportunities to grow sales and market share. Collaborates with product, materials, field sales, and supplier teams while maintaining accurate product, pricing, and account information.

Supervises inside sales operations, drives revenue and market-share growth, manages incoming opportunities and forecasts, coaches and develops staff, implements process improvements, analyzes operational performance, and maintains customer and supplier relationships. The role also oversees team workload, training, hiring recommendations, policy adherence, and change management, with approximately 25% travel to customer sites or training.

Oversee complex, multi-million-dollar programs from production readiness through customer delivery. Coordinate cross-functional teams spanning engineering, manufacturing, logistics, supply chain, quality, contracts, and new product introduction. Drive on-time delivery, production schedules, process improvements, customer satisfaction, operational metrics, resource management, and program reviews. Serve as the primary site contact, support product and platform transitions, and ensure production ramp-up and schedule achievability.

Leads global business transformation through process improvement, analytics, automation, and AI. Identifies operational inefficiencies, develops dashboards and KPI frameworks, builds AI-assisted workflows and automations, and delivers scalable solutions using tools such as Power Platform, Copilot, and modern data platforms. Partners with business and technology leaders, leads prototyping and implementation initiatives, measures outcomes, and drives organizational adoption of innovative solutions.

Leads the enterprise Digital as a Product strategy and roadmap, owning customer, account, and product data domains. Oversees data product development, AI enablement, enterprise architecture, solution strategy, integration, transitional architecture, and technology performance. Partners with senior leaders to align data, analytics, AI, and digital investments with business objectives, drive measurable value, and guide large cross-functional teams across global functions.