Business Operations Innovation Manager

Posted 4 Days Ago
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Tempe, AZ, USA
Hybrid
Senior level
Hardware • Internet of Things • Logistics • Software
The Role
Leads global business transformation through process improvement, analytics, automation, and AI. Identifies operational inefficiencies, develops dashboards and KPI frameworks, builds AI-assisted workflows and automations, and delivers scalable solutions using tools such as Power Platform, Copilot, and modern data platforms. Partners with business and technology leaders, leads prototyping and implementation initiatives, measures outcomes, and drives organizational adoption of innovative solutions.
Summary Generated by Built In

Who We Are:


At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

Job Summary:

The Business Process & AI Solutions Manager is responsible for driving business transformation through process improvement, advanced analytics, automation, and Artificial Intelligence (AI). This role partners with business leaders, operational teams, and technology organizations to identify opportunities, solve complex business challenges, and deliver scalable solutions that improve efficiency, productivity, and decision-making. 

 

The successful candidate will combine strong business acumen with modern technology capabilities to redesign processes, leverage data-driven insights, and accelerate adoption of automation and AI-enabled solutions. This role is ideal for someone who is equally comfortable leading business transformation initiatives, analyzing data, and exploring emerging technologies to create measurable business value. 

Principal Responsibilities:

Business Process Transformation 

  • Lead business process improvement and operational excellence initiatives across global functions. 
  • Identify inefficiencies, risks, and opportunities to improve performance, scalability, and user experience. 
  • Partner with business stakeholders to redesign processes using automation-first and AI-enabled approaches. 
  • Establish success metrics and measure the impact of transformation initiatives. 

Analytics & Business Intelligence 

  • Develop dashboards, reporting solutions, KPI frameworks, and analytical models to support decision-making. 
  • Analyze complex datasets to identify trends, opportunities, and actionable business insights. 
  • Translate data into clear recommendations for both business and executive audiences. 
  • Promote data-driven decision-making across the organization. 

AI, Automation & Innovation 

  • Identify opportunities to improve productivity and business outcomes through AI, automation, and emerging technologies. 
  • Design and implement solutions using tools such as Microsoft Copilot, Power Platform, ChatGPT, Claude, GitHub Copilot, and similar technologies. 
  • Develop automations, AI-assisted workflows, copilots, agents, and business solutions that reduce manual effort and accelerate results. 
  • Evaluate new technologies and recommend innovative solutions that align with business priorities. 
  • Champion AI adoption and help teams embrace new ways of working. 

Solution Development & Leadership 

  • Lead rapid prototyping and proof-of-concept efforts to validate new ideas. 
  • Translate business needs into scalable technology and process solutions. 
  • Collaborate across business and technical teams to drive successful implementation and adoption. 
  • Serve as a trusted advisor on process optimization, analytics, automation, and AI-enabled transformation. 

Job Level Specifications:

  • Proven success leading cross-functional initiatives that deliver measurable business outcomes. 
  • Experience leveraging data, analytics, automation, and AI-enabled technologies to solve complex business challenges. 
  • Hands-on experience using AI tools such as Microsoft Copilot, ChatGPT, Claude, GitHub Copilot, or similar platforms to improve productivity, decision-making, or operational performance. 
  • Strong experience with Power BI or similar analytics and visualization platforms. 
  • Ability to translate business requirements into scalable solutions and drive organizational change. 
  • Strong analytical, communication, problem-solving, and stakeholder management skills. 

Work Experience:

  • Typically 8+ years with Bachelor's or equivalent.

Education and Certification(s):

  • Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics:

  • Experience in business process improvement, business transformation, analytics, operations, supply chain, consulting, or related fields.
  • Experience building AI-assisted workflows, copilots, agents, automation solutions, or business applications. 
  • Experience with Microsoft Power Platform (Power Automate, Power Apps) or similar low-code technologies. 
  • Familiarity with Databricks, Microsoft Fabric, Azure, Snowflake, SQL, or modern data platforms. 
  • Experience leading AI adoption, digital transformation, innovation programs, or rapid prototyping initiatives. 
  • Experience in supply chain, sales operations, customer operations, logistics, or global business operations environments. 

#LI-HYBRID

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

  • Generous Paid Time Off

  • 401K and Pension Plan

  • Paid Holidays

  • Family Support (Paid Leave, Surrogacy, Adoption)

  • Medical, Dental, Vision, and Life Insurance

  • Long-term and Short-term Disability Insurance

  • Health Savings Account / Flexible Spending Account

  • Education Assistance

  • Employee Development Resources

  • Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company.  If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.

Skills Required

  • Bachelor's degree or equivalent experience
  • 8+ years of relevant work experience with a bachelor's degree or equivalent
  • Experience leading cross-functional initiatives delivering measurable business outcomes
  • Experience using data, analytics, automation, and AI-enabled technologies to solve complex business challenges
  • Hands-on experience with Microsoft Copilot, ChatGPT, Claude, GitHub Copilot, or similar AI tools
  • Strong experience with Power BI or similar analytics and visualization platforms
  • Ability to translate business requirements into scalable solutions and drive organizational change
  • Strong analytical, communication, problem-solving, and stakeholder management skills
  • Experience in business process improvement, business transformation, analytics, operations, supply chain, consulting, or related fields
  • Experience building AI-assisted workflows, copilots, agents, automation solutions, or business applications
  • Experience with Microsoft Power Platform, including Power Automate and Power Apps, or similar low-code technologies
  • Familiarity with Databricks, Microsoft Fabric, Azure, Snowflake, SQL, or modern data platforms
  • Experience leading AI adoption, digital transformation, innovation programs, or rapid prototyping initiatives
  • Experience in supply chain, sales operations, customer operations, logistics, or global business operations environments

Avnet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Avnet and has not been reviewed or approved by Avnet.

  • Retirement Support A company-funded pension alongside a 401(k) and a discounted employee stock purchase plan establishes strong long-term savings options. Company materials and plan documents underscore active pension funding and tools that help employees model outcomes.
  • Leave & Time Off Breadth Company resources emphasize paid time off, paid holidays, and flexible or hybrid work where roles allow. Benefits guides also outline leave programs, including paid family leave in the U.S.
  • Wellbeing & Lifestyle Benefits A broad well-being platform (THRIVE), EAP counseling, wellness reimbursements, employee discounts, and on-site health offerings extend support beyond core insurance. Development and community programs further contribute to a rounded total rewards experience.

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The Company
HQ: Phoenix, AZ
11,000 Employees

What We Do

Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology. Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a leading global technology distributor and solutions provider at the center of the technology value chain. Founded in 1921, we work with suppliers in every major technology segment to serve customers worldwide across a broad range of markets. Whether working on large-scale production or early prototypes, we meet customer needs through individualized, end-to-end service to streamline solutions and improve efficiency for customers worldwide. Headquartered in Phoenix, Arizona, we serve more than 1 million customers in more than 140 countries and partner with global suppliers from almost every technology segment.

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