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Leads and executes sales strategy for a vacation ownership sales operation. Oversees sales floor performance, customer experience, contract closing, compliance, reporting, staffing, coaching, training, recruiting, incentives, and conflict resolution. Partners with marketing and other departments to increase qualified traffic, improve tour efficiency, achieve sales goals, and maintain brand integrity. Requires active customer engagement, regulatory compliance, and direct support for sales managers and executives.

Leads and executes sales strategy for a vacation ownership sales center. Oversees sales-floor operations, customer experience, tour flow, deal closing, documentation, regulatory compliance, performance reporting, recruiting, coaching, training, incentives, and conflict resolution. Partners with marketing and other business units to increase qualified traffic, improve profitability, and achieve sales objectives. Maintains brand integrity and responds to escalated customer concerns.

Greets guests arriving for sales presentations, provides information and refreshments, and delivers a welcoming experience. Supports sales presentation and volume goals, promotes the brand, and creates, logs, and expedites marketing premiums. Requires professional interaction with guests and colleagues, adherence to company policies, flexible availability including weekends and holidays, and the ability to stand, walk, bend, and perform other physical tasks for extended periods.

Schedule and qualify guests for sales presentations and vacation package offers at on-site and off-site locations. Meet sales and volume goals, deliver excellent guest service, follow company standards, work flexible shifts including weekends/holidays, and support team objectives. Requires Japanese language proficiency and timeshare sales/marketing experience.

Manages the enterprise cookie compliance and privacy program across more than 90 domains and 80 countries. Oversees cookie identification, consent models, banners, privacy notices, mobile application compliance, metrics, reporting, regulatory monitoring, and privacy incident resolution. Collaborates with legal, IT, security, marketing, audit, business leaders, vendors, and global stakeholders to implement Privacy by Design and improve privacy processes.

Reviews and verifies sales contracts, loan applications, financial documents, and related paperwork for accuracy and completeness. Identifies discrepancies, provides feedback to sales staff, tracks quality and productivity, and assists guests and owners with pricing, property, and portfolio information. The role also delivers professional guest service, follows company policies, and supports flexible weekend and holiday scheduling.

Sell and support timeshare/owner services by answering owner questions, following leads and referrals, maintaining customer records, contacting owners to monitor satisfaction and drive reloads/referrals, and delivering excellent guest experiences while following company standards.

Assist owners and guests with property information, follow up on leads and referrals, support promotions and reloads, maintain customer records, and deliver professional guest interactions while meeting company standards.

Sell vacation products by scheduling and delivering sales presentations, managing guest expectations, and using persuasive techniques to maximize revenue. Greet and assist guests, ensure eligibility for presentations, meet sales and volume goals, work shifts including weekends/holidays, and follow company policies and safety procedures.

Engage guests and potential owners, provide elevated customer service, present and sell trial membership packages, meet sales and volume goals, and uphold company guest experience and safety standards.