Top Tech Jobs & Startup Jobs

Own escalated Tier 2 customer support cases through resolution, advocating for customers and coordinating with internal teams and vendor partners. Responsibilities include documenting interactions and resolutions in Salesforce or other customer databases, communicating progress, escalating issues, participating in cross-functional product discussions, identifying support improvements, and maintaining product and technical knowledge through ongoing training.

Manage multiple healthcare software implementation projects from planning through deployment. Responsibilities include developing project plans and scopes, coordinating technical services, data transfers, installations, training, documentation, client communications, issue escalation, resource management, and budget and timeline performance. The role also analyzes and maps data, supports data integrity and normalization, mentors implementation staff, and helps formalize implementation procedures.

Design and govern the OneApp microfrontend platform (Module Federation). Mentor engineers, review and approve solution designs, ensure alignment with technical strategy, champion AI productivity tooling, troubleshoot operational issues, and communicate architectural decisions across teams to ensure performance, security, and maintainability.

Outbound Business Development Representative responsible for generating, qualifying, and nurturing leads via phone and email, demonstrating solutions, building relationships across stakeholder levels, and scheduling discovery calls. Collaborates with sales, marketing, and product teams, tracks opportunities in CRM, and develops product and market knowledge to prepare for a full sales role while meeting lead and discovery call targets.

Sell HealthStream's revenue cycle education and training solutions through consultative, team-based selling. Own full sales cycle: prospecting, demos, value/ROI positioning, objection handling, negotiation, and closing. Build executive relationships, execute annual business plans, meet quota, and achieve product certification. Collaborate with account managers and target competitors to retain and expand market share.

Quota-carrying strategic seller responsible for new business revenue in payer market. Manage full enterprise SaaS sales cycles, build pipeline, engage C-suite and operational stakeholders, develop ROI business cases, respond to RFPs, represent the company at industry events, and collaborate with product, solutions, and success teams to ensure onboarding and scale payer-focused offerings.

Lead and manage multiple concurrent HealthStream software implementations: develop project plans, coordinate technical services and data migration, train clients, maintain documentation, escalate issues, mentor implementation staff, and ensure projects meet timeline and contractual obligations.

Enterprise sales role selling HealthStream Career Network solutions (initially myCNAjobs). Responsible for new logo acquisition and managing an enterprise book of business, consultative selling, demos, negotiation, renewals, upsells, cross-sells, forecasting, and collaborating with internal teams to drive customer value and quota attainment. Requires maintaining product certification and building executive-level relationships. Travel ~10-20%.

Drive territory sales for Scheduling & Capacity Management solutions: prospect, qualify, demo, propose, respond to RFPs, negotiate contracts, close deals, manage pipeline and territory plans, mentor teammates, and collaborate cross-functionally to ensure successful client transitions and adoption.

Sell HealthStream Learning & Performance solutions within a territory to meet quota. Manage full sales cycle: prospecting, demos, proposals, RFP support, contract negotiation/closure, pipeline and territory planning, and client transition to implementation. Build executive relationships, develop ROI/business cases, collaborate cross-functionally, and continuously develop product and industry expertise.