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Provide subject-matter expertise in credentialing and enrollment solutions, lead client consulting engagements and implementations, develop best-practice tools and content (blogs, webinars, white papers), collaborate with product and development, present at conferences, and support internal knowledge development. Role requires client relationship management, managing multiple projects, and up to 50% travel.

Design, develop, and maintain automated tests for APIs, services, and UIs; execute functional, regression, and end-to-end testing; integrate test suites into CI/CD pipelines; analyze failures, logs, and metrics; and collaborate with engineering and product teams to embed quality throughout the SDLC.

Sell HealthStream Learning & Performance solutions within a territory to meet quota. Manage full sales cycle: prospecting, demos, proposals, RFP support, contract negotiation/closure, pipeline and territory planning, and client transition to implementation. Build executive relationships, develop ROI/business cases, collaborate cross-functionally, and continuously develop product and industry expertise.

Sell HealthStreams compliance courseware and SaaS solutions to hospitals and health systems. Own full sales cycle: prospecting, demos, presentations, negotiations, and closing. Build stakeholder relationships, meet quota, drive adoption, represent the company at meetings/conferences, and travel to client sites as needed.

Manage customer relationships to drive adoption, utilization, retention, and growth of HealthStream solutions. Analyze usage data, coordinate onboarding and renewals, document activity in Salesforce, collaborate cross-functionally, create customer-facing resources, and support community self-service. Travel up to 20%.

Enterprise sales role selling HealthStream Career Network solutions (initially myCNAjobs). Responsible for new logo acquisition and managing an enterprise book of business, consultative selling, demos, negotiation, renewals, upsells, cross-sells, forecasting, and collaborating with internal teams to drive customer value and quota attainment. Requires maintaining product certification and building executive-level relationships. Travel ~10-20%.

Hybrid enterprise sales role responsible for new logo acquisition and managing an assigned book of enterprise accounts for HealthStream Career Networks (initially myCNAjobs). Drive renewals, upsells, cross-sells, and account growth through consultative selling, demos, negotiation, and strategic account planning while maintaining product certification and adhering to company security policies.

Lead strategy and administration for HealthStream's benefits programs including medical, retirement (401k), wellness, leave, and voluntary plans. Manage self-funded plan performance, vendor relationships, compliance (ERISA/HIPAA/ACA), claims analytics, enrollment, open enrollment, communications, and continuous improvement to control costs and enhance employee experience.

Own and grow the Intelligence Infrastructure: aggregate disparate datasets into a centralized Source of Truth, define data schemas and validation rules for AI agents, optimize cloud pipelines, work cross-functionally with engineering, data teams, and partners, and manage data partnerships and contracts to ensure scalable, high-fidelity data for automated workflows.

Drive new sales for HealthStream's Learning & Performance solutions through consultative selling. Own full sales cycle: prospecting, qualifying, presenting, demoing, objection handling, negotiating, and closing. Build C-suite relationships, develop account strategies, unseat competitors, execute annual business plans, achieve quota, and obtain product certification. Collaborate with account managers and adhere to security policies.