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Types final owners and loan title insurance policies in RamQuest, communicates with agents and internal staff, handles telephone inquiries and file-status requests, assists with file transmittals, and performs general administrative duties. The role requires strong organization, communication, customer service, proofreading, prioritization, computer literacy, and proficiency with Microsoft Office and Outlook.

Underwrite title insurance coverage for commercial real estate transactions, assist with national commercial escrow closings, and negotiate policy and endorsement coverage with principals and attorneys. Provide title insurance and real estate guidance to sales teams and clients while managing multiple transactions. Requires knowledge of state-specific title insurance guidelines, endorsement and policy availability, transfer and mortgage taxes, and conveyance forms.

Lead and execute biweekly and special multi-state payroll for up to 500 employees. Reconcile payroll, validate reports, maintain control records, handle complex transactions, respond to escalated inquiries, mentor payroll staff, support month/quarter/year-end close, and assist with time tracking and absence modules in Workday.

Lead and deliver medium-to-large IT and marketing projects using Agile, Waterfall, and hybrid methodologies. Manage intake, scope, planning, vendors, risks, status reporting, and project artifacts (SOX/ORI). Coordinate stakeholders, forecast capacity, recommend corrective actions, and ensure documentation and compliance; mentor teams and support PMO standards.

Develops and delivers Florida-focused real estate law and title insurance training (CE and online), advises on legal/regulatory topics, creates course materials, supports compliance, and represents the company at industry events.

Reviews and interprets chains of title, property records, maps, tax information, and legal instruments for mapped properties. Verifies search packages, starter bases, and supporting documents, then prepares accurate preliminary title reports. Supports searching workflows as needed while applying real property law, title insurance practices, and company policies under time constraints. Requires knowledge of real property locating techniques, legal descriptions, title databases, and at least two years of title industry experience.

Review, type, package, and submit mortgage and real estate documents for county recording. Perform high-volume, accurate data entry and indexing, track recording status, resolve rejections, maintain audit trails, collaborate with internal and external stakeholders, and support administrative and compliance tasks within tight processing timelines.

Coordinates agent and departmental education programs, including scheduling, calendars, webinars, events, registrations, and attendee support. Manages education-related inboxes, responds to stakeholder inquiries, assists with FREC and DFS accreditation processes, and maintains regulatory documentation. Provides on-site event support and ensures training logistics, communications, and compliance requirements are handled accurately and professionally.

Supports residential and commercial escrow teams by opening orders, receipting escrow and lender funds, clearing liens, ordering transaction documents, distributing reports, preparing funding packages, uploading files, coordinating tasks, and communicating with transaction parties. Maintains accurate transaction records, follows regulatory and company requirements, protects confidentiality, assists with reception coverage when needed, and delivers professional customer service in a fast-paced, fully on-site environment.

Support commercial real estate closings by entering and reconciling accounting data, managing bank transactions and wires, coordinating payables/receivables, ensuring compliance with closing instructions, performing post‑closing reviews, and producing reconciliation reports while communicating with internal and external stakeholders.