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Supports commercial, clinical, and pre-clinical medical device procedures and product launches in the field. Troubleshoots customer issues, develops resolution plans and troubleshooting guides, supports cases, demos, conferences, and customer engagements, and creates training materials for future product support engineers. Collaborates with Operations, R&D, Education, Sales, Clinical Affairs, and leadership while maintaining design-control documentation and project deliverables.

Leads learning and development strategy for physician and internal clinical education across medical device indications and technology platforms. Designs scalable curricula, blended learning pathways, assessments, competency frameworks, and educational content. Partners with clinical experts, physician faculty, Medical Affairs, Regulatory, Marketing, and Commercial teams to ensure accurate, compliant, evidence-based programs. Oversees content governance, lifecycle management, vendors, and learning technologies while evaluating program effectiveness through learner and business performance metrics.

Designs and maintains automated test frameworks and tooling for medical-device software. Develops unit, API, integration, UI, and system tests; performs exploratory, regression, and verification testing; manages test environments and defects; investigates root causes; integrates testing into CI/CD; and maintains requirements traceability and compliance with quality and regulatory standards including IEC 62304 and ISO 14971.

Leads software architecture, development, regulatory compliance, risk management, verification, and validation for new medical-device indications. Owns IEC 62304 documentation, software development plans, requirements, architecture, DFMEA, traceability, testing, and release qualification. Partners with Regulatory Affairs, Quality, Clinical, Systems Engineering, and Product teams to support programs from first-in-human studies through commercialization. Manages technical milestones, vendors, risks, and cross-functional deliverables while mentoring engineers and shaping technology strategy.

Leads cloud platform engineering, agentic AI automation, and Windows/Linux systems imaging across the CTO organization. Manages and develops technical teams, sets infrastructure strategy, governs Azure platforms and IaC, and drives secure, compliant engineering practices. Oversees AI governance, endpoint security, validated computing environments, regulatory compliance, architecture reviews, and resolution of critical infrastructure incidents. Partners cross-functionally with engineering, security, quality, regulatory, and information systems leaders in a regulated medical device environment.

Leads planning, coordination, execution, and release readiness for regulated medical-device software. The role aligns engineering, quality, regulatory, product, and systems teams; manages milestones, dependencies, risks, Agile ceremonies, release documentation, DHF deliverables, dashboards, and audit readiness across the software development lifecycle.

Lead information security governance, risk, and compliance: own ISMS and policy portfolio, map ISO 27001 to NIST CSF, run security maturity assessments, manage third-party risk, administer security awareness and phishing programs, partner with Legal on privacy (HIPAA/GDPR), coordinate audits/certifications, and mentor GRC staff while setting standards and remediation roadmaps.

Lead design, operation, and reliability of cloud and on-prem infrastructure, identity, backup/DR, and observability. Provide principal-level escalation, define standards, implement IaC and automation, support compliance (ISO27001, SOC2), and collaborate with AI/R&D and security stakeholders for product-facing systems.

Senior individual contributor who designs, operates, and secures the enterprise network across multi-site facilities. Responsibilities include WAN/SD-WAN, data center and cloud connectivity, firewalls and segmentation, physical security networking, monitoring and incident response, automation, standards and audits, and technical leadership and mentorship.

Drive adoption, utilization, and revenue for the HistoSonics Edison Platform within an assigned territory by developing and launching clinical programs, leading post-sale installations and clinical/technical demonstrations, managing stakeholder relationships and KOLs, tracking KPIs, and collaborating cross-functionally to support customer training, reimbursement, and product feedback.