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The Associate Account Manager manages health plan partner relationships, ensures program delivery and client satisfaction, and collaborates with internal teams to improve operations and identify growth opportunities.

Design, build, and maintain scalable ETL/ELT data pipelines and data warehouses using Databricks, Spark, SQL Server, SSIS, and PL/SQL. Integrate healthcare data, optimize queries and performance, monitor data quality, support HIPAA compliance and data governance, and collaborate with stakeholders to deliver analytics-ready data assets.

The Client Services Manager acts as the main contact for healthcare partners, ensuring high client satisfaction while managing program execution and operational performance through collaboration and data analysis.

Manage and optimize on-premises and cloud network infrastructure (routers, switches, firewalls, SD-WAN, VPNs). Troubleshoot connectivity and performance, support hybrid cloud networking (Azure/AWS/GCP), implement secure configurations and segmentation, maintain documentation and diagrams, participate in change management, and support automation/IaC initiatives to improve reliability and operations.