Top Tech Jobs & Startup Jobs

Design, build, and optimize AI-driven customer success automations using no-code/low-code tools and LLM APIs. Identify use cases across the customer lifecycle, integrate solutions with enterprise platforms, apply prompt engineering and RAG patterns, monitor performance, and collaborate cross-functionally to scale AI-enabled workflows while maintaining responsible AI practices.

Manage enterprise customer relationships to drive adoption, value, and expansion of PointClickCare solutions. Act as trusted advisor to executive stakeholders, deliver joint success plans, anticipate and mitigate churn, provide strategic guidance, and collaborate cross-functionally to ensure customer outcomes and retention.

Drive revenue for named healthcare accounts across the Northeastern US through strategic account planning, consultative selling, and cross-functional collaboration. Build executive relationships, develop ROI-driven business cases, manage complex deal structures, and leverage PCC platform and sales enablement tools to meet quota, expand accounts, and ensure long-term value realization alongside Customer Success.

Design, build, and maintain AI platform infrastructure and services. Implement scalable backend systems, REST APIs, CI/CD, observability, automated testing, and cloud-native streaming. Collaborate across teams, apply TDD, and use generative AI tools to accelerate development.

Own go-to-market execution and adoption for assigned products: define positioning, lead GTM readiness, enable sales and customer-facing teams, run beta and validation programs, monitor adoption and revenue, support strategic deals, synthesize customer and competitive insights, and mentor Outbound PMs to drive launch effectiveness and adoption growth.

Lead Salesforce Product-to-Cash architecture, coach engineers, design HLD/LLD and roadmaps, govern integrations and billing systems, build POCs, apply AI-first solutions, and ensure scalable, secure Revenue Cloud/CPQ implementations across quoting, billing, invoicing, and revenue processes.

Provide end-user EHR support for clinical users: triage and resolve cases, escalate when needed, maintain CRM records and knowledge articles, build client relationships, work shifts between 8am–8pm, and contribute to process and tool improvements.

Product Manager for Data Platform owning roadmap and backlog to operationalize datasets, ensure trusted, well-modeled data, collaborate with engineering and product teams, run discovery with domain experts, enable data cataloging and governance, monitor data health and adoption, and drive cross-team alignment.

Provide technical customer support for PointClickCares cloud-based healthcare software, troubleshooting simple to moderately complex issues, documenting via help desk tickets, using knowledge base resources, collaborating cross-functionally, meeting service KPIs, and supporting long-term care facility workflows. Role requires rotating shifts and occasional overtime/on-call.

The Senior Product Manager will lead the AI product roadmap for Revenue Cycle Management, focusing on AI-driven billing solutions and metrics measurement, while collaborating with cross-functional teams to deliver value.