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Leads and develops a team of pre-sales engineers supporting enterprise software sales. Oversees technical scoping, solution architecture, demonstrations, proof-of-concept frameworks, integration strategies, and product feasibility analyses. Partners with sales leadership on account planning and revenue outcomes, collaborates with product teams, and serves as a technical advisor to enterprise customers. The role requires enterprise software experience, technical sales leadership, revenue-based performance, and up to 70% travel.

Leads secure endpoint and business technology engineering across Windows and macOS environments. Manages CMMC and NIST 800-171 compliance, patching, vulnerability remediation, device provisioning, encryption, identity integrations, and endpoint protection. Develops PowerShell, Bash, and Python automation, improves IT workflows, resolves complex Tier-2 and Tier-3 issues, maintains documentation, and partners with security and network teams to implement controls and ensure system compatibility.

Lead the architecture, administration, security, compliance, AI tooling, integrations, and automation of multiple Google Workspace tenants. Design and deploy new Workspace features, manage Gemini AI capabilities, implement zero-trust and DLP controls, maintain identity integrations, develop SOPs, and provide Tier-3 troubleshooting. Automate administration and reporting using GAM, Google Apps Script, Python, and APIs while partnering with security and network teams across the organization.

Develop and support enterprise applications using React and JavaScript, design data structures and mappings, and contribute to integrations, testing, cloud scaling, performance optimization, and code reviews. The role involves building configurable SaaS solutions, collaborating cross-functionally, completing engineering sprint deliverables, and learning from senior mentors.

Serve as a strategic advisor to enterprise public-sector customers, governing account strategies, driving Appian platform adoption, mitigating business and technical risks, developing expansion value cases, and aligning executive stakeholders with technology strategy. The role requires expertise in enterprise platforms, system integration, Agile governance, process improvement, and AI-enabled automation, with approximately 20% annual travel.

Operate, scale, and automate Appian cloud infrastructure across federal customer environments. Administer Linux and Windows systems, cloud platforms, databases, patching, configuration, and deployment workflows. Provide technical support to federal clients, troubleshoot infrastructure issues, and support secure cloud and on-premise installations. The role also requires developing expertise in public-sector processes and maintaining resilient, secure enterprise environments.

Own Appian’s global marketing database health, hygiene, governance, segmentation, and data quality standards. Manage data programs in Marketo and Salesforce, including deduplication, enrichment, lead routing, scoring, compliance, and automated workflows. Partner with marketing and sales operations to improve lead-to-MQL conversion and pipeline velocity. Build executive dashboards in Tableau, standardize data capture and taxonomy, identify process gaps, and implement scalable automation and continuous-improvement initiatives.

Own sales performance reporting and analytics across the enterprise sales organization. Analyze Salesforce data to identify productivity patterns, conversion bottlenecks, pipeline trends, forecasting opportunities, and quota attainment. Build executive dashboards, standardized KPIs, and reporting frameworks while partnering with sales leadership on territory planning and resource allocation. Lead AI-enabled automation to reduce manual reporting and improve decision-making.

Lead full-stack development and architecture for Appian’s analytics platform. Build scalable Java and Spring services, JPA/Liquibase data layers, React and TypeScript interfaces, dashboards, visualizations, and LLM-powered copilots. Improve performance, availability, and reliability for high-volume workloads. Conduct design and code reviews, mentor engineers, influence technical direction, collaborate across teams, and communicate complex designs effectively.

Own and execute enterprise SaaS renewal strategies, manage complex commercial negotiations, forecast renewal revenue, and protect customer retention. The role partners with Account Executives, Sales Operations, Deal Desk, Legal, and partners while improving renewal processes and maintaining accurate CRM data. Candidates need 10+ years of renewal, sales, account management, or customer success experience, demonstrated quota attainment, contract lifecycle expertise, and leadership or mentoring experience.