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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Transform sales data into actionable insights through AI-powered analysis and automation, and own sales performance reporting to drive strategic decision-making across the enterprise sales organization.
ABOUT THE TEAM
The Sales Operations team enables reporting and analytics for Appian's global sales organization, delivering the insights that fuel revenue growth in AI-Powered Process Automation. This team owns the full analytics lifecycle from pipeline visibility to quota attainment tracking, partnering directly with sales leadership to optimize performance. You will have autonomy to architect reporting frameworks and deploy AI-driven automation that accelerates decision-making for a high-growth enterprise software company.
THE OPPORTUNITY
Appian is scaling its enterprise sales motion as demand for AI-Powered Process Automation surges across financial services, government, and healthcare sectors. This role exists to transform how our sales organization leverages data by implementing advanced analytics, hypothesis-driven insights, and AI-enabled workflows that eliminate manual reporting overhead. You will become the trusted analytics partner to sales leadership, directly influencing territory planning, forecasting accuracy, and revenue optimization strategies.
WHAT YOU'LL DO
- Architect and own sales performance reporting systems that deliver real-time visibility into pipeline health, bookings trends, and quota achievement across all segments and geographies.
- Execute hypothesis-driven analysis to uncover sales productivity patterns, conversion bottlenecks, and opportunity trends that inform strategic decisions on resource allocation and go-to-market optimization.
- Lead the deployment of AI automation and workflow enablement solutions that reduce manual reporting cycles and accelerate access to actionable insights for field sales teams and executives.
- Partner with sales leadership to design and maintain executive dashboards and analytics frameworks that support quarterly business reviews, forecasting processes, and territory planning initiatives.
- Transform raw Salesforce data into standardized metrics and KPIs using advanced spreadsheet modeling and data manipulation techniques to ensure consistency and accuracy across all reporting.
REQUIRED QUALIFICATIONS
- Education: Hold a Bachelor's degree or higher in Business Administration, Finance, Data Analytics, Economics, Statistics, or a related quantitative field.
- Experience: 2+ years of experience in sales operations, sales analytics, revenue operations, or business intelligence roles supporting enterprise sales organizations.
- Advanced Spreadsheet Proficiency: Expert-level skills in Google Sheets and Microsoft Excel including pivot tables, advanced formulas, macros, and complex data modeling for large datasets.
- Salesforce Expertise: Demonstrated proficiency using Salesforce for data extraction, report building, and pipeline analysis to support sales performance management.
- Analytical Rigor: Proven ability to conduct data analysis and hypothesis testing to generate actionable business insights that drive measurable improvements in sales outcomes.
- AI Automation: Experience implementing AI-powered automation and workflow enablement tools to streamline reporting processes and enhance operational efficiency.
- Sales Metrics Mastery: Deep understanding of sales pipeline mechanics, performance analytics, bookings forecasting, and quota attainment tracking methodologies.
PREFERRED QUALIFICATIONS
- Visualization Tools: Hands-on experience with Tableau or Looker to build interactive dashboards and self-service analytics capabilities for sales stakeholders.
- Cross-Functional Leadership: Track record of partnering with finance, marketing, and customer success teams to deliver integrated revenue analytics and business intelligence.
- Ecosystem Experience: We value experience with Salesforce, as these skills translate well into our Enterprise-Grade Orchestration environment.
#SaaS #SalesOperations #Salesforce #CRM #GTMStrategy #LI-MB1
The base salary range per provided represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies.
In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.
Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com.
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Appian's Applicant & Candidate Privacy Notice
Skills Required
- Bachelor’s degree or higher in Business Administration, Finance, Data Analytics, Economics, Statistics, or a related quantitative field
- 2+ years of experience in sales operations, sales analytics, revenue operations, or business intelligence supporting enterprise sales organizations
- Expert-level proficiency in Google Sheets and Microsoft Excel, including pivot tables, advanced formulas, macros, and complex data modeling
- Proficiency using Salesforce for data extraction, report building, and pipeline analysis
- Ability to conduct data analysis and hypothesis testing to generate actionable business insights
- Experience implementing AI-powered automation and workflow enablement tools
- Deep understanding of sales pipelines, performance analytics, bookings forecasting, and quota attainment tracking
- Experience with Tableau or Looker for interactive dashboards and self-service analytics
- Experience partnering with finance, marketing, and customer success teams on integrated revenue analytics and business intelligence
- Experience with Salesforce and enterprise orchestration environments
Appian Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Appian Corporation and has not been reviewed or approved by Appian Corporation.
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Healthcare Strength — Health coverage is described as fully employer-paid for medical with dental and vision included, alongside mental health support such as no-cost therapy/coaching and Headspace. Feedback suggests care navigation and wellness reimbursements further strengthen day-to-day healthcare access.
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Parental & Family Support — Family support includes 12 weeks paid parental leave for all parents plus 4 weeks recovery for birth mothers, a $5,000 family-forming stipend, and backup care via Bright Horizons. These offerings are portrayed as comprehensive and supportive of different family paths.
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Affordable Benefits — Medical premiums are covered 100% by the employer in the U.S., reducing out-of-pocket costs for core coverage. HSA and FSA options and other tax-advantaged accounts add to affordability for routine and dependent care needs.
Appian Corporation Insights
What We Do
Appian helps organizations build apps and workflows rapidly, with a low-code automation platform. Combining people, technologies, and data in a single workflow, Appian can help companies maximize their resources and improve business results. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.
Why Work With Us
Appian was founded on the belief that talented and passionate people, given the power and autonomy to excel, will deliver amazing impact. We have worked thoughtfully to create an inclusive, agile and collaborative work environment where employees feel challenged, and all voices are heard.
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