Top Tech Jobs & Startup Jobs

Provide high-quality support to prospective and current customers via live chat, email, and phone; route and coordinate inquiries across sales, security, insurance, and claims; educate customers on Coalition products and quoting/cybersecurity platforms; perform administrative insurance functions; capture feedback and drive product and process improvements; support training and onboarding for the Customer Success team.

Provide frontline support to prospective and current customers via chat, email, and phone; route inquiries to sales, security, insurance, and claims; educate users on quoting and cybersecurity platforms; perform administrative insurance tasks; capture feedback and collaborate on product and process improvements while maintaining empathetic, professional communication.

Perform quarterly reserving and profit-share analyses for P&C lines, analyze large datasets, build reserving exhibits and dashboards, partner with Claims/Finance/Underwriting, refine methodologies, prepare actuarial reports, and drive process automation and controls.

Own U.S. and Canadian benefits operations, support international benefits, assist compensation and equity operations, improve onboarding/offboarding and People Ops workflows, build SOPs and reports, and implement process and vendor improvements.

Lead full-cycle recruiting for technical and product roles: intake, sourcing, screening, interview process design, and offer negotiation. Build and manage pipelines using recruiting platforms and AI tools, partner with hiring managers to define profiles and interview plans, conduct high-volume screens, and close complex technical hires while maintaining an inclusive candidate experience.