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Partner with senior leaders across Marketing, Sales, Product, and CX to analyze data, identify opportunities, build dashboards, run experiments, and deliver data-driven recommendations that drive business growth and operational improvements.

Lead product strategy and execution for visual collaboration features by aligning cross-functional teams, conducting qualitative and quantitative research, owning the lifecycle from ideation to launch, prioritizing roadmaps for business impact, optimizing KPIs through data-driven iteration, and partnering with design and engineering on technical trade-offs and user experience.

Partner with senior leaders across marketing, sales, product, and CX to identify opportunities, analyze data, produce data-driven recommendations, build dashboards and tools, run experiments, and implement initiatives that grow the business.

Lead cross-functional product development for visual collaboration features, leveraging qualitative and quantitative research to define roadmap, prioritize high-impact work, and iterate after launch while partnering closely with UX and engineering.

Lead onboarding, coaching, and enablement programs for North America Commercial sales. Design and deliver workshops, support new-hire ramp, coach reps and managers, translate global initiatives into regional enablement, and measure impact using data and AI insights to improve ramp time, methodology adoption, and quota attainment.

Design, script, and produce a wide range of customer learning experiences (webinars, in-app tutorials, videos, courses, workshops). Partner with product, CS, marketing, and SMEs to diagnose adoption challenges, research learner needs, and iterate using data and feedback. Maintain and publish content across learning platforms, build scalable reusable assets, and leverage AI and modern authoring tools to improve content quality and efficiency.

Manage and execute core SaaS privacy and compliance programs including data mapping, vendor risk, retention, AI controls, and global regulatory monitoring. Partner cross-functionally, maintain documentation, deploy compliance tools, and design role-specific training and metrics to measure program effectiveness.

Lead and operate core SaaS privacy and compliance programs (data mapping, assessments, sanctions, retention, vendor risk). Maintain documentation, tools, and OKRs; monitor global regulations (U.S./EU); manage AI controls; partner cross-functionally to implement controls and deliver role-specific compliance training and awareness.

Manage and execute core SaaS compliance programs (privacy, data mapping, vendor risk, sanctions, retention), monitor global regulations (US/EU focus), implement AI controls, maintain documentation and compliance tooling, partner cross-functionally to mitigate risk, and design role-specific compliance training and OKR tracking.

As a Product Support Specialist, you'll engage with customers, manage technical issues, create user support content, and oversee the product community.