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Full-cycle sales role managing prospecting through close and implementation for FareHarbor reservation software. Build relationships, run demos, negotiate deals, use CRM to track leads, gather market intelligence, meet sales targets, and collaborate with product and marketing teams to drive client conversion and growth.

Manage full sales cycle for FareHarbor reservation software: prospect, demo, negotiate, close, and support implementation. Build relationships, use CRM, track performance, gather market feedback, and collaborate with product and marketing teams to drive revenue.

Leads a team of 8+ account managers serving mid-market clients. Responsibilities include coaching, performance management, retention and expansion strategy, client escalations, workflow optimization, data-driven trend analysis, resource allocation, cross-functional collaboration, and stakeholder communication. The role focuses on scalable client success, operational excellence, product adoption, and revenue growth across a large portfolio of customer relationships.

Generates top-of-funnel pipeline through high-volume outbound prospecting, primarily cold calls, email, LinkedIn, and CRM campaigns. Manages leads, qualifies prospects, schedules product demos for Account Executives, documents interactions, communicates FareHarbor’s value, monitors performance, researches market trends, and shares customer and competitive insights with internal teams.