Top Tech Jobs & Startup Jobs

Set the vision, strategy, and roadmap for a large customer care technology platform. Partner with engineering, architecture, data science, and business leaders to guide platform investments, AI/ML capabilities, architectural decisions, scalability, reliability, and technical tradeoffs. Define metrics, testing strategies, and product documentation while aligning stakeholders and influencing senior leaders across organizational boundaries.

Provides HR administrative support, coordinates onboarding and orientations, processes timekeeping and payroll adjustments, maintains employee records, manages screenings and compliance registrations, updates policies, communicates HR information, supports office events, and assists the local HR team and HR business partners.

As a Customer Care Social Media Engagement Specialist at Chewy, you'll engage with customers on various social platforms, managing interactions with empathy and clarity while fostering community relationships.

Develop and maintain backend services and release engineering tools that improve developer productivity, automation, observability, performance, and uptime. Responsibilities include full software development lifecycle participation, production debugging, scalable code development, testing, logging, monitoring, code reviews, CI/CD practices, and on-call support. The engineer will collaborate across teams to standardize workflows, reusable modules, tooling, and self-service solutions on enterprise platforms.

Supports category management by resolving vendor tickets, setting up promotions, onboarding vendors and SKUs, and coordinating assortment launches. Maintains vendor relationships, meets service-level agreements, troubleshoots issues, and collaborates with supply chain, finance, catalog, promotion, and private-label teams. Requires strong communication, organization, analytical ability, problem-solving, attention to detail, and customer-oriented execution.

Supports dropship operations through vendor and order management, improving product availability, instock rates, forecasting accuracy, and shipment performance. Analyzes supply chain data, identifies process improvements, prepares reports, automates manual tasks, communicates updates, and collaborates with vendors and cross-functional stakeholders to resolve operational issues.

Leads IT operations and a team of support technicians at a fulfillment center. Responsibilities include resolving escalated infrastructure and warehouse technology issues, managing support KPIs and dashboards, driving continuous improvement, coordinating projects and launches, overseeing vendors, budgeting device lifecycles, and supporting change, testing, security, and operational readiness activities. The role requires flexible scheduling, on-call participation, physical activity, and up to 10% travel.

Develop and operate scalable, resilient Autoship platform services and applications using frontend and backend technologies. Responsibilities include designing distributed systems, building microservices and APIs, deploying prototypes, debugging, code reviews, testing, DevOps practices, and collaborating across teams to improve automation and operational processes.

Manage learning operations for a distribution center, leading Learning Coordinators and trainers, identifying training gaps, designing and facilitating programs, coordinating training across shifts, and partnering with Operations, HR, and Recruiting. Responsibilities include train-the-trainer and leadership training, remediation, performance feedback, process assessment, and maintaining knowledge of fulfillment operations. The role requires flexible scheduling, travel, strong communication, planning, relationship-building, and project execution skills.

Lead healthcare program management across Rx, veterinary diet, veterinary care, and wellness initiatives. Manage Program Managers, establish governance, coordinate cross-functional teams, oversee roadmaps and milestones, identify customer experience risks, and deliver measurable improvements in contact rates, costs, retention, and healthcare KPIs. Partner with Customer Care, Operations, Product, Technology, Training, HR, and senior stakeholders to ensure alignment, readiness, and successful execution.