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The Customer Care Representative at Newton Baby focuses on enhancing customer experience, managing inquiries, and resolving issues through effective communication and collaboration with teams.

The Escalation Specialist resolves customer concerns with a focus on satisfaction through inbound and outbound communications, enhancing the customer experience while documenting feedback and tracking resolution actions.

The Growth Marketing Manager, Paid Social will lead and optimize paid social campaigns to drive customer acquisition and revenue growth, collaborating with cross-functional teams.

The Director of AI Enablement & Applications oversees AI application in customer experience, focusing on strategy, technology, and operational excellence, ensuring AI-driven solutions improve customer satisfaction and efficiency.

The Sales Associate drives revenue through customer-focused sales interactions, guiding them with a consultative approach for long-term brand loyalty.

The Director of Wholesale will lead Newton Baby's wholesale business, managing P&L and key retailer relationships while driving growth and strategies in retail channels.