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The Product Manager 2 manages the product lifecycle of Resi Studio, optimizing user experience for media streaming, and collaborating across teams to execute product launches and data analysis.

Provide end-to-end technical support for Pushpay SaaS products via ticketing, chat, phone, and email. Troubleshoot platform issues, own incidents to resolution, escalate complex anomalies, maintain queue health and KPIs, and contribute to the team knowledge base.

The Software Development Engineer 3 will design and develop high-quality software, mentor junior team members, and collaborate across teams to improve software systems and processes.

Represent Pushpay as the first prospect touchpoint. Make high-volume outbound calls, emails, and texts to qualify churches and nonprofits, book meetings for Account Executives, maintain account/contact data in Salesforce, and use Outreach.io to build pipeline and follow-ups.