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The ServiceNow Platform Architect defines technical solutions aligned with business needs, overseeing the ServiceNow platform architecture. Responsibilities include providing advice to IT and business stakeholders, managing technical governance, and leading the deployment of AI capabilities within ServiceNow. The role ensures alignment with ITIL practices and develops documentation for integration processes and design decisions.

The Agile Project Manager will lead Agile squads, facilitating ceremonies and driving improvements in Agile processes. They will oversee financial and risk management for projects while coordinating with multiple teams to ensure alignment with financial cadences. The role includes coaching teams on best practices, facilitating program planning, and addressing project impediments to ensure timely delivery.

The Agile Project Manager will oversee Agile Squads, conduct team meetings, coach teams on Agile practices, manage financial aspects of projects, coordinate planning sessions, and ensure commitment delivery within budget and timelines. They will address impediments, facilitate scrum meetings, and maintain project progress while informing stakeholders of updates.