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The Customer Growth Executive drives satisfaction, retention, and growth for Tier 1/Tier 2 clients by building relationships and developing strategies for client engagement.

The Voice Account Director drives growth for Voice in North America, collaborating on sales strategies and enhancing product deliverability while supporting regional sales teams and identifying market opportunities.

The Solutions Engineer designs and delivers technical solutions for customer deployments, integrations, and implementations. Responsibilities include gathering requirements, integrating APIs and SFTP solutions, conducting demos and proofs of concept, creating technical documentation, handling security questionnaires, and ensuring projects meet scope, budget, and timelines. The role partners with sales, product, solution architecture, and regional teams while maintaining customer satisfaction and identifying innovative use cases.

Serves as the highest-level technical authority for Platform Operations, specializing in CPaaS registrations, connectivity, routing, spam prevention, traffic integrity, and anti-abuse operations. Owns technical roadmaps, operational reliability, monitoring, detection, automation, incident escalation, compliance controls, and continuous improvement. Partners with Product, Engineering, Compliance, Support, Sales, carriers, and other stakeholders while mentoring senior engineers and guiding platform strategy.

The National Channel Account Executive is responsible for recruiting and training channel partners, managing customer relations, achieving sales quotas, and expanding the partner ecosystem in telecom and SaaS.

As a Senior Solution Engineer, you will design and implement complex technical solutions, collaborate across teams, mentor others, and improve customer experiences through effective solution delivery and leadership.

Drive North America platform revenue by originating outbound pipeline, running campaigns, qualifying named accounts, and supporting regional AEs. Align platform strategy with NAM execution, enable sales teams, participate in key deals, gather market insights, and grow UCaaS/CCaaS, Martech, and AI business through prospecting and account engagement.

Lead regional go-to-market execution for RCS, driving pipeline growth, sales alignment, partner engagement and product adoption. Support enterprise sales cycles, enable Sales squads, manage carrier and Google partnerships, and coordinate cross-functional teams to meet regional revenue and gross profit targets.

Own a national partner portfolio: recruit, onboard, train, and enable TSDs, agents, and subagents; drive channel sales and implementation; maintain Salesforce pipeline; hit monthly revenue quotas; stay current on products and collaborate with sales, engineering, and customer success to maximize partner and customer outcomes.

The Strategic Partnership Development Manager will manage top-tier partner relationships in North America, focusing on revenue growth, partner planning, and execution of go-to-market strategies while collaborating with internal teams and stakeholders.