Top Tech Jobs & Startup Jobs

Supports enterprise sales opportunities from quotation through fulfillment. Prepares quotes and BOMs, sources components, coordinates purchasing and inventory transfers, tracks production and delivery, manages customer documentation, and maintains order and project status. Works across sales, engineering, purchasing, warehouse, production, finance, tax, logistics, vendors, and customers to identify risks, resolve blockers, and keep enterprise infrastructure projects on schedule.

Leads global accounting and finance operations across U.S. and APAC entities, including financial reporting, SEC filings, audits, SOX controls, treasury, tax, risk, and compliance. Oversees investor and Board reporting, equity administration, working capital, capital markets support, and strategic initiatives such as FinTech projects and M&A. Develops the finance organization and partners with the CFO, FP&A, Legal, IT, auditors, and external advisors.

Supervise and develop a technical customer support team while owning staffing, quality, service levels, training, certifications, escalations, and customer satisfaction. Drive pre- and post-sales performance, technical troubleshooting capabilities, self-service improvements, and cross-functional issue resolution. Use support analytics, AI tools, and root-cause analysis to improve efficiency, reduce repeat contacts, and prevent recurring customer issues. The role requires hands-on support during peak periods and on-site availability in Diamond Bar, including some evenings, weekends, and holidays.

Lead brand marketing across PR, events, social, content, community, broadcast, OOH, and print. Build and execute annual brand, PR, and events roadmaps, manage agencies, enforce brand guidelines, collaborate cross-functionally, mentor teams, and measure/optimize efforts to grow brand awareness, engagement, and conversions.

Provide phone and chat-based technical support before and after sales. Advise customers on compatible PC components and builds, drive purchases, troubleshoot hardware and Windows issues, escalate complex cases, support frontline agents, document interactions, and own resolutions through completion while meeting customer service and satisfaction targets.

Lead Newegg's enterprise risk management program, establish risk policies and appetite, manage corporate insurance portfolio and renewals, ensure controls and regulatory compliance, oversee business continuity and safety, advise senior leadership, and build a high-performing risk team while partnering cross-functionally on risk mitigation and incident response.

Design, develop, maintain, and optimize e-commerce logistics systems for receiving, shipping, inventory, and returns. Implement Generative AI features to improve fulfillment workflows, collaborate with cross-functional teams, and research new technologies to enhance scalability and performance.

Lead public-company finance functions including SEC reporting coordination, investor relations, capital markets (equity/debt) and credit facility management, investment analysis, M&A execution and integration, financial modeling and valuation, stakeholder communications, FP&A-driven capital allocation, and process improvements across investor relations and transactions.

Lead global marketplace strategy and partnerships with full P&L ownership. Drive seller acquisition, partner negotiations, ecosystem development, and operational excellence while building a high-performing cross-functional team to grow GMV, margin, and platform performance.

Lead and expand global B2B e-commerce sales by driving category growth, vendor partnerships, merchandising strategy, and profitability. Own P&L, manage vendor portfolios, lead cross-functional teams, and execute strategic business plans to deliver revenue growth across targeted markets.