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The Program Manager, Advocacy F1rst will enhance customer service skills across MassMutual by empowering employees with development opportunities. This role focuses on fostering a customer-first mindset and essential skills like empathy and problem-solving, directly impacting customer satisfaction and loyalty.

The Project Coordinator will support Project Managers in coordinating project tasks, maintaining project schedules, budgets, and communicating project progress. Responsibilities include organizing meetings, documenting outcomes, preparing presentation materials, and ensuring project management standards are followed.

The Actuarial Internship Program at MassMutual offers leadership and development opportunities to students pursuing the Actuarial career path. Interns work on key assignments, participate in educational and networking activities, and have the chance for full-time employment upon graduation.

The Learning Consultant leads the alignment of learning and development initiatives with business goals, assessing performance gaps and implementing optimal solutions, including training and resource management. This role emphasizes impact on employee performance and ensuring effective use of learning resources to drive operational efficiency and long-term success.

The role involves designing and building changes in the Distribution Servicing Platform (DSP) system, focusing on agent compensation and hierarchy using SAP technologies. Candidates will collaborate within a team, implement high-quality solutions, and provide recommendations for technical innovations.

The Disability Underwriting Director is responsible for leading a team of underwriting consultants, providing coaching, guiding workflow, and ensuring service level requirements are met. This role involves collaborating with various departments, developing a customer-centric culture, and maintaining awareness of industry developments. The director will also focus on recruiting and developing underwriting talent, problem-solving, and maintaining relationships with key stakeholders.

The Resource Demand Capacity Consultant is responsible for managing the resource demand capacity process across Corporate Functions. This role includes tracking resource availability, facilitating workout sessions for resource contention, improving resource management capabilities, and overseeing reporting and controls.