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Leads security architecture for AI-driven SaaS solutions, securing AI stacks, AWS cloud environments, applications, and infrastructure. Partners with Engineering, Product, Marketing, and GTM teams on threat modeling, secure architecture, vulnerability remediation, compliance automation, incident response, and risk communication. The role establishes AppSec standards, automates SOC 2 and ISO evidence collection, monitors security posture, and advises leadership on security trade-offs.

Leads and coaches a global Customer Success team while owning renewal, retention, expansion, forecasting, and churn mitigation. Supports strategic enterprise accounts, escalations, executive engagements, and cross-functional customer handoffs. Develops playbooks, reinforces performance goals, advocates AI adoption, and contributes to hiring and talent development. The role requires up to 50% travel and experience serving enterprise B2B SaaS customers in risk, compliance, or security environments.

Manages a portfolio of enterprise customers as a post-implementation technical expert and GRC advisor. Responsibilities include platform configuration, workflow routing, data imports, adoption and success-plan tracking, escalation management, customer milestone coordination, Salesforce administration, expansion opportunity identification, and advising customers on generative AI and automation capabilities. The role partners with Services, Implementation, and Account Executive teams and supports hybrid collaboration from Bellevue, Washington.

Generates qualified meetings through outbound calls, personalized emails, LinkedIn outreach, and inbound lead qualification. Researches target accounts, manages CRM pipelines, partners with Account Executives, and uses AI and sales automation tools to improve prospecting. The role requires developing enterprise SaaS sales capabilities, learning GRC concepts, participating in coaching, and working three days per week from LogicGate’s Chicago headquarters.

Generates qualified sales meetings for Account Executives through outbound prospecting and inbound lead qualification. Responsibilities include cold calling, personalized email and LinkedIn outreach, account research, CRM and pipeline management, territory planning, AI-assisted workflow optimization, and continuous sales coaching. The role requires developing expertise in enterprise Governance, Risk, and Compliance concepts while working hybrid in Chicago from 6:00 AM to 2:00 PM CT.

Own end-to-end customer implementations from kickoff through rollout for mid-market and enterprise clients. Manage concurrent project timelines, risks, resources, utilization, and stakeholder communications. Lead discovery, requirements documentation, workflow design, platform configuration, data migration support, user training, and executive advising. Collaborate with Sales, Solution Engineering, Customer Success, and Product teams while helping customers leverage GRC and AI capabilities to improve risk and compliance workflows.

Develop and execute territory plans for large enterprise accounts across the Pacific Northwest and Canada. Generate pipeline through prospecting, partnerships, social outreach, email, and phone calls. Manage the complete sales cycle from discovery and demonstrations through proposal, negotiation, and close. Advise customers on platform use cases, build lasting relationships, advocate for customer needs, and refine sales processes using Salesforce and sales enablement tools.

Own and build LogicGate’s procurement function, including vendor negotiations, contract renewals, cloud and AI spend management, software license utilization, procurement intake, vendor setup, purchase orders, invoice matching, and executive spend reporting. Partner with the CFO, senior leaders, Legal, InfoSec, and other teams to reduce costs, manage risk, and establish scalable procurement processes.

Develop and execute territory plans for large enterprise accounts, generate pipeline through prospecting and partnerships, and manage opportunities from discovery through negotiation and close. Advise customers on GRC platform use cases, collaborate with Solutions Engineers and Product teams, build long-term relationships, and use Salesforce and sales technology to measure and improve performance.