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As a Senior Software Engineer, you will enhance AI application interfaces for enterprise clients, ensuring high product quality and a seamless user experience through direct customer collaboration and rapid iteration.

The Strategic Projects Lead will manage and drive AI-related projects, optimize talent deployment, improve internal processes, and enhance customer relationships in a fast-growing environment.

Own retention and growth for a mid-market book: run renewals, identify expansion opportunities, upsell/cross-sell, lead executive value conversations, forecast renewals, partner with CSMs, present data-driven QBRs, and serve as escalation and commercial relationship owner.

Own end-to-end relationships for $100M+ frontier AI lab accounts, translating ambiguous goals into clear priorities, partnering with delivery teams, making high-judgment tradeoffs, driving expansion and renewal, and defining KPIs and SLAs to ensure customer and leadership alignment.

The Engagement Management Lead will drive customer relationships by managing the full engagement lifecycle, ensuring successful implementation, and translating customer needs into actionable programs.

Manage a team of Strategic Project Leads in delivering high-stakes AI data projects while ensuring operational excellence and performance metrics.

Build AI-driven workflows, automations, and agents for GTM teams; mine and score prospect signals; implement and maintain Salesforce- and warehouse-integrated systems using Python, SQL, BigQuery, Clay, and orchestration tools; own end-to-end delivery, monitoring, and documentation.

Build and operate shared ML/AI infrastructure: data pipelines, feature stores, training, model serving and LLM platform work. Scale inference and training (GPU, batching, autoscaling), enable evaluation and post-training workflows, and partner with AI, data science, and product teams to productionize models and improve platform reliability and developer experience.

Build and own systems, tooling, and processes for Strategic Project Leads to scale a central quality-control program. Grow and calibrate a large auditor workforce, integrate LLMs and prompt engineering to improve auditing efficiency, and embed quality processes across Delivery. May also design SPL onboarding, operator tooling, and an Emerging Talent program while hiring and leading a team as the scope expands.

The Mid-Market Account Executive will manage a full-cycle sales process, connecting employers to students while exceeding quotas and building relationships with executives.