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Provide advanced L2 technical support for Bindplane, troubleshoot deployment/configuration/integration issues across cloud and containerized environments, collaborate with Product/Engineering, create knowledge base articles, and act as escalation point for L1 support to improve product quality and customer satisfaction.

Deliver Dynatrace-based services including deployment, onboarding, training, monitoring, troubleshooting, dashboard/reporting, and managed services. Serve as product expert and trusted advisor to optimize application performance, support adoption, document engagements, and identify new opportunities for customers.

Manage end-to-end proposal responses (RFPs, RFIs, security/vendor questionnaires), coordinate cross-functional stakeholders, lead Go/No-Go and strategy meetings, maintain proposal content library, and improve proposal processes to deliver high-quality, timely responses.

Serve as a technical and business evangelist for telemetry pipelines and observability. Guide customers on OpenTelemetry, routing, and cost optimization; lead POCs, enablement, competitive displacement, ROI cases, and cross-functional collaboration to drive platform adoption and revenue.

Lead Dynatrace's global approach to cloud-native solutions, managing a specialist team, driving Kubernetes strategy, and enhancing operational efficiency.

The role involves managing growth and adoption of the Dynatrace platform in assigned federal accounts, creating strategic account plans, developing long-term relationships, and driving sales strategies while coordinating with cross-functional teams.

As a Solution Engineer at Dynatrace, you will support the sales team by providing technical expertise, managing POCs, and presenting product demos while collaborating with other teams and managing multiple projects.

The Senior Director oversees Cloud Native Specialists, driving strategies for Kubernetes, managing teams, and scaling operations while ensuring competitive advantage and customer solutions.

Own 2-3 named enterprise accounts and 2-3 prospects in the NYC Metro area; develop account plans, engage C-suite executives, leverage Dynatrace, hyperscalers, and sales engineering to close and expand enterprise deals using MEDDPIC, drive adoption, and ensure successful implementations.

Serve as a Senior Data Analytics Consultant specializing in Dynatrace and observability to analyze digital experience data, produce dashboards and reports, advise 4–8 enterprise clients, present findings to technical and executive audiences, configure tooling, influence product roadmap, and support client enablement and account growth.