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Design and implement customer security solutions using threat intelligence platforms, SIEM, EDR, SOAR, threat feeds, and STIX/TAXII integrations. Lead technical discovery, architecture reviews, workflow automation, user training, and platform adoption initiatives. Manage customer relationships, troubleshoot integrations, communicate with technical and executive stakeholders, and provide feedback to Product and Engineering. Identify adoption and renewal risks while owning projects from discovery through deployment.

Manage DoD customer relationships and drive adoption, retention, renewals, satisfaction, and account growth for Dataminr’s First Alert platform. Develop customer integration programs, conduct briefings, demonstrations, and training, provide platform expertise, gather product feedback, and use metrics to identify risks and opportunities. The role requires public-sector experience, knowledge of national security and real-time alerting, strong communication skills, and the ability to obtain a Secret clearance.

Own adoption, renewals, expansion, and customer satisfaction for North American private-sector accounts using Dataminr’s Cyber Defence offering. Develop account strategies, identify growth opportunities, build executive relationships with security leaders, deliver demonstrations and business reviews, and advise customers on platform adoption. Use metrics to manage retention risks and translate feedback into product recommendations while collaborating with Sales, Product, and Engineering and mentoring Customer Success Associates.

Design, build, deploy, and operationalize Palantir Foundry solutions for defense and security customers. Develop data pipelines, ontology models, operator applications, integrations, and custom widgets using real-time intelligence. Debug infrastructure, networking, and application layers across cloud, hybrid, restricted, disconnected, and on-premises environments. Partner with customer stakeholders, advise technical teams, and own solutions end to end. Travel to secure customer sites and operations centers approximately 25–75% of the time.

Lead the vision, roadmap, development, and delivery of cybersecurity threat intelligence products and the Global Intel Graph portfolio. Manage large-scale intelligence data, standardize cybersecurity entities, define integrations, and partner with engineering and domain experts. Validate SME data and AI-generated intelligence through labeling, accuracy checks, edge-case testing, and customer feedback. Lead cross-functional teams, communicate strategy to executives, and build scalable capabilities that improve threat detection and response.

Reviews customer contracts and deal documents for accuracy, completeness, and policy compliance. Routes deals through CRM approval workflows, coordinates with finance, legal, and sales teams, monitors close turnaround times, escalates exceptions, supports period-end close, identifies process improvements, and maintains accurate deal records and reporting.

Design, develop, and maintain full-stack AI-powered applications and microservices using Python, Java, React, FastAPI, and Flask. Build REST APIs, integrate LLM and RAG pipelines, develop NLP capabilities, manage relational and NoSQL databases, and deploy containerized services on AWS. Collaborate with AI researchers, product managers, designers, and engineering teams to deliver production-ready document processing, search, data visualization, and human-AI workflow tools.

Lead global partner lifecycle for Federal and European Systems Integrators: recruit and onboard partners, build strategic relationships, enable partner sales, execute co-sell strategies, align cross-functionally with product and marketing, and establish KPIs to measure partner productivity and pipeline impact.

The Senior Account Executive will sell Cyber Defense solutions to SLED accounts, build relationships, and achieve sales targets through effective sales strategies and pipeline management.

Serve as a security-focused technical liaison to sales and customers: design integrations with SIEM/SOAR/TIP and customer platforms, run demos and POCs, provide training and enablement, relay product feedback to engineering, attend events, and mentor junior team members to maximize product adoption.