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Provide B2B client service for annual report preparation and filing: research, review, and process legal documents; manage client portfolios; answer client inquiries by phone and electronically; perform data entry and electronic filing; navigate multiple databases; recommend process improvements and grow client relationships through proactive service.

Lead design, deployment, and optimization of Cortex XSIAM detections and analytics. Develop XQL detections and threat hunts, build automated response playbooks, integrate security telemetry (endpoint, network, cloud, identity), collaborate with SOC and incident responders, mentor staff, and improve detection fidelity and MTTR at enterprise scale.

Lead architecture, implementation, and governance of ServiceNow ITOM (Discovery, CMDB/CSDM, Service Mapping, Event Management, Operational Intelligence, Orchestration). Manage roadmap, code quality, upgrades, CI/CD, and ROI; mentor geographically distributed team; engage stakeholders and deliver dashboards, reporting, and measurable operational value.

Lead commercial strategy and revenue growth for CSC’s corporate, legal, funds and fiduciary services in the Americas. Win new business, manage complex cross-border deals, build client relationships, structure pricing/agreements, collaborate with cross-functional teams, and represent CSC at industry events.

Manage client relationships and review fund accounting records, cash and investment activity, reconciliations, and tax reporting. Supervise and train staff, ensure controls and SLAs, support audits (year-end, SOC 1, SBA), and lead efficiency projects including Excel automation and workpaper improvements.

Manage fund accounting clients and team: review accounting and investment activity, reconcile workpapers, oversee cash/journal entries, ensure compliance (1099, US GAAP), support audits (year-end, SOC 1, SBA), train and supervise staff, coordinate deliverables, and lead efficiency/automation projects.

Design and maintain data pipelines and BI infrastructure, ensure data quality, optimize SQL and transformations, build and validate predictive and ML models, support deployment and BI integration, and collaborate with stakeholders to deliver scalable analytics solutions.

Support Corporate and Legal Solutions marketing by executing integrated B2B campaigns, developing messaging and customer-facing assets, measuring performance, coordinating cross-functional teams, managing projects and budgets, and driving brand and demand generation.

Lead CSC's global culture and employee experience strategy by partnering with the CEO and senior leaders to shape leadership behaviors, drive engagement, inclusion, recognition, and accountability, oversee colleague listening and measurement, and translate insights into actionable programs across the employee lifecycle.

Process and review legal documents, perform data entry, fulfill customer orders across jurisdictions, electronically file and retrieve documents, resolve customer inquiries, and provide timely, professional B2B customer service while navigating multiple systems.