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The Inside Sales Manager leads a team of Customer Enrollment Specialists, focusing on coaching, performance improvement, workflow development, and accountability to enhance operational efficiency and sales metrics.

The Inside Sales Advisor handles inbound leads, guides customers in setting up home services, manages objections, and closes sales to meet performance targets.

The Customer Lead Coordinator manages inbound customer interactions, schedules appointments with sales advisors, and organizes lead routing in a CRM system.

The Operations Coordinator is responsible for processing orders, ensuring accuracy, and maintaining organized documentation while collaborating with sales and providers.

The Customer Enrollment Specialist confirms service setups for customers who have expressed interest in home services. Responsibilities include making follow-up calls, ensuring accuracy, recommending relevant upgrades, and maintaining documentation in the CRM.