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Supports HR and payroll operations, including payroll preparation, timekeeping audits, compensation administration, employee record maintenance, onboarding, benefits support, recruitment coordination, reporting, and responding to employee inquiries. Maintains confidentiality and assists with HR documentation, compliance, audits, year-end activities, and process improvement initiatives. The role provides training in payroll and compensation processes and serves as a backup payroll resource.

Supports account managers by entering orders and quotes, managing customer support cases, monitoring delivery exceptions and open orders, coordinating supplier updates, resolving invoice and shipment discrepancies, and processing rebate and item setup requests. Works with purchasing, accounting, quality, suppliers, and customers to ensure accurate order fulfillment and improve processes.

Resolves customer complaints and vendor issues by reviewing case urgency, value, request type, shipment information, and warehouse records. Determines causes, selects solutions, expedites corrective actions, communicates with account managers, and maintains historical case documentation and supporting records. The role requires analytical, organizational, communication, customer service, and problem-solving skills, along with a high school diploma or GED.

Supports account managers by entering orders and quotes, managing delivery exceptions and open orders, processing customer support and quality cases, submitting rebate and item setup requests, reconciling invoices, tracking supplier shipments, reviewing acknowledgements, resolving discrepancies, and identifying process improvements.

Perform outbound prospecting, qualify leads, assist Account Managers, enter quotes/orders, maintain CRM/ERP records (Salesforce, SXe), support pricing/bids, and liaise with purchasing to resolve stock/pricing issues.

Monitor PO expedite reports and vendor acknowledgements, proactively follow up with vendors for ship dates, resolve discrepancies, maintain system documentation, coordinate invoice receipt with accounting, and support process improvements.

Power & Tel seeks expressions of interest for future opportunities in procurement, sales, and material management within telecommunications. Emphasis on community, values, and employee experience.