Top Tech Jobs & Startup Jobs

Lead IT service quality for intelligence-focused programs: monitor SLAs, perform root cause analysis, maintain audit-ready documentation, drive corrective actions, lead continual service improvements, and produce executive-ready quality reporting.

Provide on-site network engineering and hardware support for Cisco and Juniper systems. Install, configure, test, and troubleshoot network equipment and cabling (fiber and copper). Interpret diagrams and schematics, perform CLI and GUI configuration, support project operations, and evaluate software/patch updates and system refreshes.

Provide Tier 2 support for LAN/WAN/optical enterprise networks; plan and implement network security measures; assess user requests and advise on impacts; apply software/hardware skills for IM applications; ensure compliance with open systems standards; evaluate and recommend COTS solutions; analyze and validate reusable software and hardware components for integration.

Lead and coach a federal sales team to develop pipeline, manage complex account strategies, oversee capture from engagement to close, and drive revenue across DISA, 4th Estate, and DOE. Build executive relationships, manage Salesforce pipeline hygiene and forecasting, coordinate cross-functional delivery of AT&T solutions (voice, data, AI, security, networking), and ensure customer success and contract execution while meeting sales targets.

Lead the AT&T Guarantee product end-to-end: define vision and roadmap, drive product strategy, manage full lifecycle from research to launch and iteration, translate NPS and customer feedback into improvements, perform competitive analysis, and lead cross-functional teams (Engineering, Network, Marketing, CX) to deliver reliable, customer-focused connectivity guarantees.

Lead end-to-end back-office transformation initiatives: intake and ownership alignment, capacity-based project execution, stakeholder and executive collaboration, risk and quality management, data-driven reporting, and development of repeatable transformation frameworks. Drive process redesign, temporary work transitions, and stabilization while mentoring teams and influencing senior leaders.

On-site sales role delivering live, on-camera, chat and phone product demos and recommendations to online customers. Process orders, credit applications, warranties and activations using point-of-sale systems while meeting sales targets and maintaining product knowledge and appearance standards.

Lead Strategic Accounts drives revenue by managing large complex client relationships, generating new and existing sales, delivering AT&T wired and wireless solutions, responding to RFPs, resolving customer issues, and mentoring peers. The role requires consultative selling, market analysis, proposal development, and collaboration with internal design/engineering resources to craft complex network solutions.

Lead product strategy, roadmap, and execution for consumer connectivity products. Collaborate with design, engineering, and marketing to define requirements, prioritize features, deliver MVPs, and iterate from customer feedback. Conduct market research, support go-to-market activities, and drive cross-functional alignment to optimize product performance and innovation.

Lead geographically dispersed Tier II network engineering teams supporting an Intelligence Community communications network. Oversee operations, maintenance, training, quality control, resource allocation, and service delivery to meet contract SLAs. Serve as technical advisor, escalate/resolves issues with government stakeholders, coordinate projects and process improvements, and manage hiring and administrative actions for the region.