Top Tech Jobs & Startup Jobs

Supports claims system operations through helpdesk ticket management, stakeholder coordination, user-acceptance testing, system configuration, reporting, data validation, user access, and project tracking. The role resolves routine issues, documents testing, maintains configurable claims content, and assists with system and data-related operational needs.

Build and manage relationships with independent insurance agencies across Southern Ohio. Drive sales, revenue, and market-share growth by identifying opportunities, expanding existing accounts, training agency partners, and collaborating on territory initiatives. Monitor industry and competitor trends, represent the company at events, and travel extensively throughout the assigned territory. Strong communication, organization, autonomy, and relationship-building skills are required.

Completes training and prepares for promotion to Claims Adjuster Level 1 while obtaining an Alabama property and casualty adjuster license. Investigates coverage, liability, and damages; reserves, negotiates, and settles assigned claims under supervision. Provides timely, fair service to claimants and other involved parties while following policy contracts and claims best practices.

Manage Southern Virginia territory sales by building relationships with independent insurance agencies, identifying new business, growing revenue, supporting agency partners, and representing the company at industry events. The role involves extensive territory travel, agency training, market analysis, competitor monitoring, and collaboration with internal teams to expand market share.

Manage Tennessee territory growth by developing relationships with independent insurance agencies, identifying new business, increasing revenue, training agency partners, and supporting strategic sales initiatives. The role requires extensive territory travel, industry and competitor awareness, event participation, strong communication, organization, autonomy, and data analysis. A bachelor’s degree in Business, Marketing, or a related field is required; bilingual English/Spanish and prior sales or customer service experience are preferred.

Leads internal technical support operations, providing second-tier assistance for devices, software, networks, telephony, access, and cloud services. Manages ticketing, account provisioning and deprovisioning, access audits, vendor coordination, technology implementations, and support staff mentoring. Partners with infrastructure, data, development, and other teams to resolve issues, improve service quality, and maintain reliable IT services.

Leads and develops Inside Territory Managers to achieve sales, retention, growth, and profitability goals. Responsibilities include coaching, performance management, recruiting, onboarding, territory strategy, sales analysis, reporting, compliance, and cross-functional collaboration. The supervisor monitors metrics, addresses performance gaps, facilitates training, and promotes accountability and customer-focused service. The role is primarily office-based or remote, with occasional travel for agency visits, training, conferences, or company meetings.

Designs and supports claims data pipelines, integrations, ETL/ELT processes, reporting infrastructure, BI architecture, and automation solutions. Develops claims data models and analytics for segmentation, triage, assignment, and workflow optimization. Supports cloud platforms, AI-enabled predictive analytics, governance, validation, system integrations, testing, and deployment. Partners with Claims, IT, Finance, SIU, and Data teams to improve data accessibility, operational visibility, and reporting accuracy.

Leads enterprise customer experience analytics, reporting, forecasting, automation, AI-assisted operations, and digital self-service initiatives. Builds dashboards, workforce models, retention insights, and containment strategies while partnering with CX, IT, Product, Claims, and AI teams. Drives contact center efficiency, customer retention, and service improvements, and helps establish a scalable Innovation & Analytics function.

Manages an assigned territory by developing relationships with independent insurance agencies, driving sales and revenue growth, identifying new business opportunities, supporting agency partners through training, and implementing growth strategies. The role requires extensive territory travel, industry and competitor analysis, collaboration with internal teams, and representation at events. A bachelor’s degree is required; bilingual English/Spanish skills and prior sales or customer service experience are preferred.