Claims Trainee

Our Company: 

At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. 

This is an opportunity to join a dynamic team in a company that is a leader in the minimum limits auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. 

Job Summary: 

The Claims Adjuster Trainee will complete a series of Self-Study courses, classroom training and On The Job training to prepare for promotion to Adjuster Level 1 position.  In addition, the Claims Adjuster Trainee will complete the necessary pre-requisite course work required to take and pass the Alabama Resident Adjuster Property and Casualty examination.  The Claims Adjuster Trainee is responsible for investigating, reserving, negotiating and settling assigned property and casualty claims within provided authority.  Ensures that all assigned claims are resolved timely and fairly in accordance with the policy contract based on the damages presented.  The Claims Adjuster Trainee will work with minimal authority under direct supervision.

Candidates must reside within the greater Birmingham, AL area and be available to work onsite five (5) days per week. This position is not eligible for remote or hybrid work arrangements.

Job Responsibilities: 

•    Complete required training courses with a successful score
•    Obtain State of Alabama Resident Adjuster Property and Casualty license and maintain license through completion of state mandated Continuing Education.
•    Provide quality service to all parties involved in assigned claims.
•    Conduct thorough investigations into coverage, liability and damages for assigned claim in accordance with Claims Best Practices.

Qualifications:

Required
•     Bachelor’s degree required, or a minimum of one (1) year of experience in an Intake, Fast Track, Express Adjuster, or other comparable claims-related role with an insurance carrier.
•    Ability to pass State of Alabama Resident Adjuster Property and Casualty licensing exam.

Preferred
•    Bilingual (Spanish)

Core Competencies: 

•    Attention to detail and ability to multi-task.
•    Excellent verbal and written communication skills.
•    A high degree of motivation and team orientation.
•    Strong computer skills.
•    Desire to develop new skills and grow in career. 

Our Values: 

We are direct, results driven, and dedicated to the success of the business and each other. In addition, we operate against these five key values, reflected in how we work with each other every day:

•    Honor: We do what is right, even when no one is looking. We play by the rules; integrity is of utmost importance.
•    Discipline: We are most efficient and resourceful in how we work… striving to be better than our competition.
•    Common Sense: We are relentlessly logical. We value an approach to our business that acknowledges the obvious and errs on the side of simplicity.
•    Financial Strength: Fundamental to our prosperity is an ever-vigilant focus on rigorous financial discipline. These practices enable us to navigate through all business cycles.
•    Dedication: We demonstrate a deep-seated respect for our Associates and customers. We listen and respond as best we can – for without them, our business would not exist.