Top Tech Jobs & Startup Jobs

Provide advanced workstation, application, network, Active Directory, VPN, email, and virtual server support as escalation for L1 analysts. Troubleshoot TCP/IP and connectivity, perform basic OS and Azure support, follow SOP/ITIL processes, use RMM and ticketing tools, perform root cause analysis, and help standardize triage procedures.

The Systems Administrator provides advanced support for Level 2 end-user issues, manages server maintenance, firewall administration, and Microsoft services, while delivering exemplary customer service.

The Systems Administrator provides Level 2 support for technical issues, manages user accounts, network access, and server maintenance, ensuring excellent customer service.

The Systems Analyst provides Level 1 IT support, troubleshoots technical issues, manages user accounts, and maintains customer satisfaction through effective communication.

The Systems Analyst resolves Level 1 end user issues, provides technical support, and ensures exemplary customer service. Responsibilities include troubleshooting connectivity, application support, and managing ticketing systems.

The Systems Analyst resolves Level 1 end-user issues, provides desktop support, troubleshoots network connectivity, and utilizes ticketing systems, delivering exemplary customer service.

The Systems Analyst provides Level 1 support for end-user issues within the Technical Assistance Center, resolving desktop diagnostics and application support while delivering exemplary customer service.

The Systems Analyst provides Level 1 support for end-users, troubleshooting IT issues, managing tickets, and navigating systems while ensuring a positive customer experience.

The Technical Account Manager manages client accounts, addressing escalations, maintaining documentation, and evaluating client technology landscape while collaborating with internal teams.

The Strategic Solutions Consultant drives technology initiatives and identifies strategic opportunities across client accounts. Collaborating with teams, they develop technology roadmaps and support sales efforts through client consulting and solution positioning, emphasizing infrastructure and cybersecurity.