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Serve as a trusted advisor for strategic customers, lead complex engagements, conduct workshops and technical assessments, guide integrations and change management, collaborate cross-functionally, analyze processes to reduce fraud and improve efficiency, produce thought leadership, and mentor colleagues to maximize customer value from Pindrop's voice-based authentication platform.

Design, build, deploy, and operate low-latency, secure backend authentication services and APIs using Go/Python on AWS/GCP. Integrate ML signals, maintain cloud-native infrastructure, ensure observability, participate in on-call rotation, and collaborate across engineering, product, and research to improve fraud prevention and identity workflows.

Own and grow enterprise accounts to meet sales quotas by prospecting, qualifying, and closing enterprise license deals. Lead solution-selling activities including POCs, ROI/business case development, pricing/negotiation, contract execution, forecasting in Salesforce, and cross-functional coordination with sales engineering, product, and partners.